Department: Healthy Start – Coordinated Intake and Referral (Connect)
Location: Gainesville, FL – Remote and Office-Based or Hospital-Based
Employment Type: Full-Time
Salary: $31,000 to $36,000; plus benefits
Posting Closes: Open until filled
Apply at: https://tinyurl.com/WF1020

General Description

This position with the Connect-Coordinated Intake and Referral (CI&R) program provides resources and support for pregnant women, newborns and their families. This position requires telephone communication only, to discuss risks, needs, and answer questions to offer home visiting services to Healthy Families, Healthy Start, MIECHV-Parents as Teachers, Nurse Family Partnership and Newborn Home Visiting Program. This position requires strong telephone communication skills, strong computer skills and basic knowledge of Medicaid, pregnancy issues and home visiting.

Knowledge, Skills and Abilities:

· Knowledge of Coordinated Intake and Referral (CI&R) process for receiving and assigning referrals for home visiting services.

· Knowledge of purpose and eligibility criteria for multiple home visiting programs (including Healthy Families, Healthy Start, MIECHV-Parents as Teachers, Nurse Family Partnership and Newborn Home Visiting Program).

· Knowledge of community social and health care resources and Medicaid.

· Knowledge of maternal child health issues and services.

· Knowledge of and experience with computer hardware/software including Microsoft Office software, Internet and virtual platforms.

· Knowledge and thorough understanding of the principals of Healthy Start Standards and Guidelines.

· Excellent telephone communication skills.

· Interpersonal skills such as courtesy, compassion, tact, and confidentiality at all times.

· Ability to communicate effectively.

· Ability to plan, organize and coordinate work activities.

· Ability to use discretion and judgement required to handle sensitive and confidential situations.

· Ability to system.

· Ability to initiate, coordinate and follow up on incoming and outgoing referrals.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

· Create and maintain a positive image of Connect, Healthy Start, MIECHV-Parents as Teachers, Healthy Families, Newborn Home Visiting Program, Nurse Family Partnership and other home visiting programs.

· Provide connection to home visiting services through use of the program eligibility guide.

· Provide case management services by phone for the participants in the Connect program. Case management services include:

o Documentation and counseling for enrollment into a home visiting program

o Assisting pregnant women in finding a prenatal provider through their managed care plan (Medicaid)

o Assisting families in identifying a pediatrician or family practice provider through their managed care plan (Medicaid)

o Providing referrals and follow up to home visiting and community programs

o Explaining Medicaid insurance benefits as necessary

o Explaining WIC benefits as necessary

o Educating on family planning

o Educating on safe sleep, community resources, prenatal and postpartum care.

· Accurate data entry of participant information into the Well Family data system.

· Secure and protect confidentiality and participant information into the data system.

· Provide follow-up services to participants including assembling of packets of materials to mail.

· Assist with the maintaining of educational materials and referral resources for the Connect program.

· Participate in required program trainings and staff meetings.

· Perform other duties as assigned by the Coordinated Intake and Referral Manager.

Education and/or Experience

Graduation from an accredited college or university with a Bachelor’s degree in Health Planning, Public Health, Health Education, Social Services or related field and one year of relevant work experience. Professional experience may be substituted for the Bachelor’s degree. Background check required in accordance with Florida Statutes.

Bilingual PreferredJob Description

Job Title: Connect Representative
Department: Healthy Start – Coordinated Intake and Referral (Connect)
Location: Gainesville, FL – Currently a remote position, but must live within the service area
Employment Type: Full‐Time
Salary: $31,000 to $36,000; plus benefits
Posting Closes: Open until filled
Apply at: https://tinyurl.com/WF1020

General Description
This position with the Connect‐Coordinated Intake and Referral (CI&R) program provides resources and support for pregnant women, newborns and their families. This position requires telephone communication only, to discuss risks, needs, and answer questions to offer home visiting services to

Healthy Families, Healthy Start, MIECHV‐Parents as Teachers, Nurse Family Partnership and Newborn

Home Visiting Program. This position requires strong telephone communication skills, strong computer skills and basic knowledge of Medicaid, pregnancy issues and home visiting.

Knowledge, Skills and Abilities:

• Knowledge of Coordinated Intake and Referral (CI&R) process for receiving and assigning referrals for home visiting services.
• Knowledge of purpose and eligibility criteria for multiple home visiting programs (including Healthy

Families, Healthy Start, MIECHV‐Parents as Teachers, Nurse Family Partnership and Newborn HomeVisiting Program).

• Knowledge of community social and health care resources and Medicaid.
• Knowledge of maternal child health issues and services.
• Knowledge of and experience with computer hardware/software including Microsoft Office software, Internet and virtual platforms.
• Knowledge and thorough understanding of the principals of Healthy Start Standards and Guidelines.
• Excellent telephone communication skills.
• Interpersonal skills such as courtesy, compassion, tact, and confidentiality at all times.
• Ability to communicate effectively.
• Ability to plan, organize and coordinate work activities.
• Ability to use discretion and judgement required to handle sensitive and confidential situations.
• Ability to system.
• Ability to initiate, coordinate and follow up on incoming and outgoing referrals.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Create and maintain a positive image of Connect, Healthy Start, MIECHV‐Parents as Teachers,

Healthy Families, Newborn Home Visiting Program, Nurse Family Partnership and other home visiting programs.

• Provide connection to home visiting services through use of the program eligibility guide.
• Provide case management services by phone for the participants in the Connect program. Case

management services include: o Documentation and counseling for enrollment into a home visiting program o Assisting pregnant women in finding a prenatal provider through their managed care plan

(Medicaid) o Assisting families in identifying a pediatrician or family practice provider through their managed care plan (Medicaid) o Providing referrals and follow up to home visiting and community programs o Explaining Medicaid insurance benefits as necessary o Explaining WIC benefits as necessary o Educating on family planning o Educating on safe sleep, community resources, prenatal and postpartum care.

• Accurate data entry of participant information into the Well Family data system.
• Secure and protect confidentiality and participant information into the data system.
• Provide follow‐up services to participants including assembling of packets of materials to mail.
• Assist with the maintaining of educational materials and referral resources for the Connect program.
• Participate in required program trainings and staff meetings.
• Perform other duties as assigned by the Coordinated Intake and Referral Manager.

Education and/or Experience
Graduation from an accredited college or university with a Bachelor’s degree in Health Planning, Public

Health, Health Education, Social Services or related field and one year of relevant work experience.

Professional experience may be substituted for the Bachelor’s degree. Background check required in accordance with Florida Statutes.

Bilingual Preferred

Job Type: Full-time

Pay: $31,000.00 - $36,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Remote

Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.