Essential Functions:

• Assist clients through the home repair process by providing guidance, supervision, technical advice and expertise in conjunction with case management.

• Walk homeowners through the proper permit process.

• Conduct project inspections and provide Scope of Work and itemized estimates for labor and materials and applicable volunteer skills needed using the provided template.

• Complete and explain the statement of understanding with the homeowners, as needed.

• Coordinate the efforts of volunteers, contractors and inspectors in order to complete multiple projects in a timely manner in partnership with the rest of the direct services team.

• Cultivate effective relationships with partner agencies, inspectors, vendors, and the community.

• Work with a resource coordinator to orient volunteers to project expectations and assign specific jobs according to their skills and abilities.

• Meet with appropriate building inspectors and have a good working knowledge of standard codes and construction.

• Implement city and state approved hazard mitigation measures per client.

• Secure all components needed to complete home repair projects including timely acquisition of materials in partnership with donated materials coordinator, case management and funding table as needed.

• Supervise the work of all volunteers and contractors in order to ensure safety and quality workmanship and compliance with COVID-19 PPE requirements of the MI-DHHS.

• Maintain accurate records of construction progress and financial accounts for each project.

• Complete all essential documentation and reports, including home repair agreements.

• Manage and control building funds by Client Number.

Minimum Qualifications:

• Conduct business in a manner consistent with the mission, values and policies of the organization.
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  Able to maintain high standards for protecting client information, sharing confidential information only as agreed upon by the client and as evidenced by a signed release form.
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  Knowledge and experience in construction trades, especially residential construction.

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  Project management experience.
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  Organized and prepared for reports, meetings, briefings, and conversations with clients, staff and external partners.
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  Unquestioned confidentiality with sensitive financial and personal information.

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  Michigan Home Builders License is preferred.
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  Current working knowledge of local building codes and ordinances.

Minimum Competencies:

• Computer literate, with proficient skills in Microsoft Office (Word, Excel and Outlook) and ability to learn new and/or customized software.
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  Able to work calmly and effectively to resolve conflicts in sensitive situations; able to work collaboratively with others: colleagues, clients, volunteers, partner agencies, vendors.
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  Possess strong communications skills with ability to guide volunteer teams.

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  Ability to build vendor relations.
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  Possess no outside business interest that may conflict with the client or the organization’s goals and objectives.
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  Demonstrate helpful interpersonal skills, such as:
• Genuine care and respect for individuals, families, and communities served
• Awareness of the impact of the disaster on the community, the family and the individual
• Effective listening and interviewing skills
• Cultural competence relative to the population served
• Compassionate and sensitive to the needs and concerns of individuals and families in crisis
• Ability to maintain appropriate service boundaries
• Good self-awareness

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  Spends approximately 50% of time sitting; remainder of time includes walking, standing.
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  Must be able to lift up to 40 lbs and climb stairs.

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  Must be able to work outside in a variety of weather conditions including extreme temperatures and humidity.

• Must have a valid driver’s license, registered, insured and reliable vehicle to be able to drive within the service area as needed to fulfill the requirements of the position.
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  Current background check and negative drug test prior to hiring.

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  Available to work a flexible schedule, including occasional evening and weekend hours to meet client availability.
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  Able to maintain ethical conduct in accordance with organizational policy.

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  Must be COVID-19 vaccinated, or partially, with the ability to complete within 30 days of employment. Circumstances preventing vaccination, and corresponding accommodations will be reviewed and considered.

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  Available to work a flexible schedule Monday-Friday, including occasional evening and weekend hours to be determined by department needs.

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  Constant interaction with internal and external third parties for the purpose of collecting and distributing information.

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  Other duties as assigned by the Program Manager.

Languages:

• Bilingual in Spanish and/or Arabic, a plus.

Wayne Metropolitan Community Action Agency is an Equal Opportunity Employer - EOE/M/F/D/V