Copier Service Technician Job at Aztec Office

Aztec Office Rhode Island

Aztec Office is looking for an experienced Copier Service Technicians to join our award winning team in local territories for our Rhode Island territory. We are authorized in Sharp, Canon and Brother Service provider. Dynamic Service organization and award winning service provider.

As Copier Service Technician, you will be expected to maintain customer printers/copiers and equipment to ensure customer satisfaction for both routine and preventative maintenance as well as break and fix issues to retain customer base.

Duties:
Responsible to communicate with Dispatch to open/close calls accordingly.

Responsible for preventative maintenance on machines/repairs on machines.

Must meet established criteria for number of calls, limited call backs, parts utilization

Communicates with customer and dispatch to clearly provide updates and timelines for services.

Manages assigned areas for call prioritization within defined contract agreements.

Demonstrated enthusiasm for and expression of our corporate values:

Growth Mindset: you never assume the status quo is best; you see what is possible instead of what isn’t and develop a plan to make it reality

Technologically Fluent: you integrate best practice technological solutions into your work to improve productivity; you always want to learn more about the best technology available and can credibly advise others on technological solutions

Customer First: you value relationships as the foundation of business; you aspire to exceed expectations in every client interaction; you constantly look for ways to stand out and add value as a business partner

Skills and Qualifications:
Canon and Sharp Copier Printer Experience preferred.
Other manufacturer brands are a plus.
Minimum of 3 year industry experience. Tech will be assigned a company car.

Presentation skills, Internal communications, informing others, verbal communication, territory management, persistence, meeting service goals.

Aztec's extremely competitive package offers:
Industry competitive salary
Bonus program

Medical/Dental/Vision as well as Voluntary Insurance coverage, FREE $15k Life Insurance, paid Holidays, Vacation, Sick Time, 401k Plan, and HSA/FSA plans available.

Company Car, laptop and cellphone provided.

This is a career position for the right individual.

Please send your resume and salary requirements for consideration.

We are an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

License/Certification:

  • Driver's License (Required)
  • Copier Certifications? (Required)

Work Location: On the road




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