About our Company:

Bunkhouse is a hospitality company that is founded on the pillars of design, music, and authentic community-driven experiences. Bunkhouse operates and has designed, developed, and revitalized a celebrated portfolio of hospitality projects throughout the U.S., which include Hotel San José (sanjosehotel.com), Hotel Saint Cecilia (hotelsaintcecilia.com), Austin Motel (austinmotel.com), Jo’s Coffee (joscoffee.com), Hotel Magdalena and Summer House on Music Lane (hotelmagdalena.com), The Carpenter Hotel and Carpenters Hall (carpenterhotel.com) in Austin; Hotel Havana and Ocho (havanasanantonio.com) in San Antonio; Shady Villa Hotel and Stagecoach Restaurant in Salado, TX; Phoenix Hotel (phoenixsf.com) in San Francisco, California; and Hotel San Cristóbal and Benno (sancristobalbaja.com) in Todos Santos, Mexico, with plans for expansion and future projects throughout the U.S. and Mexico.

We're looking for:

The Corporate Director of Food and Beverage is a dynamic leader who truly enjoys creating magic for each guest, whether they are joining us in our dining space, both public and private, having a bite in their room, hanging at the pool bar, or hosting an event. This person will lead by example and oversee the F&B team leaders. We are looking for individuals who enjoy service, love a creative beverage program, and have a great floor presence, and are eager to be amongst both our teams and guests.

The person in this position must have excellent communication skills, the ability to resolve conflict, and a thorough understanding of Bunkhouse policies. The Director of Food and Beverage position must develop and maintain the company’s culture, values, and reputation in the public eye and with all staff, guests, vendors and partners.

Knowledge, Skills, and Abilities:

• 5-10 years of relevant experience in restaurant management; multi-outlet/multi-unit experience preferred
• Experience working with well known, talented chefs
• Truly enjoy creating magic through guest experiences
• Experience training teams and upholding service standards
• Ability to manage short and long-term complex projects
• Ability to develop and manage P&L / track property budgets
• An expert at menu development and engineering based off of item sales trends
• Deep understanding of inventory management, scheduling, planning, logistics and distribution functions
• Passion for empowering, inspiring, and motivating team members
• Ability to multi-task and adapt to changing priorities
• Experience with and mastery of industry related enterprise technology
• Strong communication and interpersonal skills
• Microsoft Office and Intermediate / Advanced Microsoft Excel skills required

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business need.

Job Requirements:

• Work with the property teams to review and improve service in the different food and beverage outlets throughout the company,
• Work with the property teams to oversee the property beverage program
• Standardize and document staff training to ensure consistency in service and product
• Assist in ensuring that staff training is carried out as required
• Assist in recruiting, developing, training efforts for the F&B management team
• Create a positive work environment for all F&B employees, leading by example
• Uphold Bunkhouse customer service standards at all F&B outlets
• Assist the properties where required in handling and resolving guest complaints regarding F&B operations
• Act as task force as needed in existing and future operations, working to identify challenges and solutions and assisting the property teams in implementing key process and opportunities.
• Ensure staff has a complete understanding of their job requirements and enough training before holding them accountable for results
• Ensure regular performance evaluations are being conducted for all F&B staff
• Maintain awareness of documentation needed and retained in employee files
• Develop and maintain in-depth knowledge of the market to promote brand awareness, competitive analysis and opportunities for demand generation
• Maintain a system of on-site inspections to ensure the interior and exterior of F&B outlets meet or exceed quality standards
• Provide effective direction to managers regarding operational and procedural standards
• Assist hotel management teams in developing labor schedules to optimize labor and profitability of F&B outlets on property
• Develop and implement corrective action plans to address operational deficiencies and areas to improve efficiency
• Monitor periodic operational/financial performance metrics and provide in depth analysis to the Property Teams, review labor standards on a regular basis to ensure controls are in place
• Assist in set programming and implementation of internal systems including POS, reservation and inventory programs.
• Assist in comparison and selection of vendors/suppliers in each market for equipment selections where required.
• Assist in recruitment and on boarding of team members.
• Work with Snr Director of Operations and Food & Beverage concept development to implement SOPs consistent with company standards, including key processes for catering, room service and amenity programs.
• Work with the property teams to review, amend and / or implement key processes for all food and beverage departments.
• Manage key vendor relationships to ensure that best possible pricing for the brand is negotiated and maintained.
• Ensure open lines of communication with staff, all departments and upper management via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
• Ensure that all equipment is maintained in good, safe working condition
• Maintain an increased awareness of safety issues throughout the properties

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Working Conditions/Environment:

• The noise level in the work environment is usually moderate, typical of a hotel/restaurant/office setting
• The person in this position may have to lift/carry up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two (2) person lift
• The person having this position may have to remain stationary for one (1) hour, move about/traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day

Bunkhouse is committed to providing access and reasonable accommodation in its services and employment for individuals with disabilities. To request disability accommodation in the application process or for a specific position, contact Bunkhouse Human Resources at hr@bunkhousegroup.com or (512) 852-2311.

Benefits:

Bunkhouse offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

• Highly subsidized Medical, Dental and Vision insurance
• Company paid Life Insurance and Long-Term Disability coverage
• Short Term Disability coverage
• Generous Paid Time off (Full Time)
• Free stays at Bunkhouse hotels (Full Time)
• 401k with company matching
• Employee Discounts (50% off on food & beverage!)
• 8 weeks paid Parental Leave (Full Time, after 1 year employment)

Bunkhouse Core Values:

• BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.
• CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
• BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.
• EMBRACE ADVENTURE. We don’t always know where the road will lead, but we know that we’ll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.
• LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.