COUA Medical Front Desk Receptionist Job at United Urology Group

United Urology Group Superior, CO 80027

Colorado Urology is the region’s premier urology practice with 20 urologists and 2 radiation oncologist serving patients at 11 medical offices with 2 Prostate Cancer Centers and 3 Ambulatory Surgical Centers throughout the greater Denver and Boulder areas, including Aurora, Lone Tree/Parker, Aurora, and Lakewood. Colorado Urology’s mission is to ensure that every patient has a superior experience and that mission drives every aspect of our organization and everything we do. Our integrated approach to urologic care provides patients with access to experienced specialists, a comprehensive support team of healthcare professionals, innovative diagnostic tools, and highly advanced treatments and therapies.

Colorado Urology is a member of United Urology Group, a management services organization whose member groups of urology practices today also include Arizona Urology, Chesapeake Urology and Tennessee Urology. We offer very competitive salary and benefits package with a great working environment. To view a full list of our benefits, please visit https://www.coloradouro.com/careers/benefits/.

We are seeking a professional full-time Medical Front Desk Receptionist for our physician office located in [Location], CO. This position creates a positive first and last impression for the practice and is pivotal to the practice running smoothly and efficiently as possible. The hours are Monday - Friday and will vary from 8:30AM- 5:00PM.

Medical Front Desk Receptionist Responsibilities:

  • Welcomes and greets all patients and visitors, in person or over the phones
  • Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
  • Responsible for keeping the reception area clean and organized
  • Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information
  • Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
  • Responds to patients', prospective patients, and visitor inquiries in a courteous manner
  • Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
  • Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended
  • Prepares medical charts after check-in
  • Scan documents upon patient discharge
  • Makes outgoing calls including referrals and pre-certs
  • Schedules return appointments and outpatient diagnostic tests
  • Processes medical records requests
  • Processes payments

In addition to competitive salaries, United Urology offers:

  • Health, Dental and Vision Insurance
  • Life Insurance
  • Voluntary Short Term and Long Term Disability
  • Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Tuition Reimbursement
  • 401K Plan with an employer contribution
  • Profit Sharing
  • PTO Accrual
  • Gym Membership Discounts
  • Verizon Wireless Discount
  • Massage Memberships
  • Pet Insurance
  • Paid Holidays
  • Free Parking


Keywords: Front Desk Receptionist, Receptionist, Assistant, UUG1

Medical Front Desk Receptionist Requirements:

  • One year medical front desk experience preferred.
  • Strong communication and customer service skills.
  • Proficient knowledge in insurances.
  • Computer proficiency and prior experience with EMR highly preferred.
  • Ability to work in a fast paced environment.
  • Ability to travel to other sites as necessary.



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