Counter/Wall Tile/Floor Repair Administrator Job at Andrew Lauren Interiors
MUST have flooring and design center experience
Summary: Responsible for supporting the company's goals through good customer service, maintaining quality relations with existing accounts, and providing coverage by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
· Provide good customer service which includes having knowledge of the company's products and services.
· Respond to inquiries and complaints in a diplomatic manner.
· Builds and maintains quality relations with assigned customers.
· Contacts customers via telephone or correspondence as frequently as necessary to meet and surpass response requirements for the company.
· Calculates prices, discounts and proposals to meet specific customer requirements in an efficient manner.
· Maintains updated, organized files on all assigned customers.
· Completes and submits activity reports each week.
· Traces and expedites service requests to ensure customer satisfaction.
· Performs other related duties as assigned.
HIRING BONUS $1,000 TO BE PAID AFTER 90 DAYS OF EMPLOYMENT.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Work Location: In person
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