American Welding and Gas has an immediate need for 1 Credit and Collections Specialists in our Raleigh, NC headquarters.

The Credit Specialist is responsible for analyzing credit data and financial information of current customer accounts. This role assesses credit risk and credit worthiness of new and existing customers. The Credit Specialist evaluates accounts for extended credit terms and credit limits.

Medical, Dental, & Vision Benefits

• Collaborative environment where your input is valued daily
• Short-term & Long-term Disability
• 401(k) Retirement Savings Plan
• Paid Holidays
• Paid Time Off

Duties & Responsibilities

• Receiving credit applications along with supplementary paperwork.
• Reviewing documents to ensure their completion and precision.
• Customer Master Data - Perform risk analysis, determine credit worthiness, and assign appropriate credit limits on new accounts
• Inform customers about the outcomes of their credit applications.

• Make determinations regarding the increase or decrease of customer credit limits and assign higher or lower credit limits to accounts
• Place customer accounts with an outside collection agency
• Initiate refunds to customer accounts
• Exercise authority to initiate loss of use billing on an account when needed
• Aid in the billing of daily and monthly invoices & Statements
• Create varies excel reports as needed

Qualifications & Education Requirements

• High School Diploma/GED
• Associate or Bachelor's Degree Preferred
• 1-3 years related work experience with credit, collections, accounts receivable experience as well as experience interacting with customers
• Works well under pressure
• Proficient use of Windows based computer software and the use of spreadsheets with a high level of efficiency with Excel
• Ability to calculate figures and amounts such as interest and percentages
• Excellent customer service skills
• Excellent attention to detail, demonstrate accuracy and thoroughness
• Ability to work with a diverse group of people in a team environment
• Ability to effectively communicate with internal and external customers
• Ability to multi-task and problem solve
• Ability to adapt to changes in the work environment due to delays or unexpected requests

Additional Notes:

• Hours of operation: 8am-5pm or 9am-6pm

American Welding & Gas, Inc (AWG) is an employee owned company, which manufactures and distributes industrial, medical, specialty and beverage gases. AWG is headquartered in Raleigh, NC with 76 branch locations, 16 gas fill plants in 20 states, stretching from Montana through Florida. As one of the largest independent gas and welding supply distributors, AWG has the expertise, assets and sources of supply necessary to service large, bulk cryogenic gas customers as well as small business. American Welding & Gas is growing rapidly and looking for top talent to move us forward.

AWGis an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.