Credit Assistant - Full Time Job at Farmers Home Furniture
If you enjoy interacting with people, providing outstanding customer service, meeting a challenge and are looking for a rewarding career , Farmers home Furniture may have a place for you on our team!
The person in this position performs a variety of clerical /credit duties such as mailing form letters and/or late charge notices to customers to encourage payment of delinquent accounts, confers with customers by telephone attempting to determine reason for overdue payment,woks with the Credit Manager regarding severely delinquent accounts and assists in planning course of action for successful collection,travels to customers’ homes to collect on late payments; assists with repossessions of merchandise if necessary upon approval of the Store Manager, receives credit applications from customers and initiates credit checks reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment, answering the telephone and maintaining daily reports , logs, files and records.
Skills:
- Outstanding customer service skills
- Excellent verbal and written communication
- Basic reading, numerical reasoning and comprehension skills
- Great listening ability
- Good telephone etiquette
- Ability to complete paperwork in an accurate, neat and efficient manner
- Good organization skills
- Ability to work variable hour schedule
Employee Benefits:
- Employee Stock Ownership Plan (ESOP)
- 401K Plan with Employer Matching Funds
- Group Medical, Dental and Life Insurance
- Annual Paid Vacation
- Paid Sick Leave
- Additional Voluntary Insurance Programs Available
- Paid Holidays, including the Employee's Birthday
- Employee Purchase Discounts
- Ongoing Training Programs
- ** Benefit offerings for positions other than Full-Time may vary
Skills
Required- Credit / Collections
Behaviors
Preferred- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
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