Description

This position manages emergency situations and coordinates responses from all relevant parties. It communicates with first responders and operates the automatic notification system. This role maintains records of all incidents, and railroad signal trouble reports. It ensures repairs are scheduled and completed to resolve trouble reports.

Uses developed specialized skills to complete a wide range of tasks and procedures with a limited degree of supervision. Takes a broad approach to problems. Acts as an informal resource for team members with less experience. Delivers work, which often impacts quality of team output to agreed timescales, service levels or similar metric.

Accountabilities

• Responds to complaints received from published phone line by notifying and scheduling appropriate Signal Maintainer, Engineering, or Dispatcher staff and following to resolution. May escalate complex issues to the Critical Incident Coordinator.
• Assists in scheduling and directing work activity for Signal Maintainers.
• Monitors severe weather conditions and reports to appropriate departments.
• Creates and formats the Top Copy report for the Transportation morning report.
• Exemplifies KCS Vision, Values, and Culture interactions with coworkers, business partners, customers and stakeholders.

Ideal Candidate Qualifications:

Required

• High School diploma or equivalent
• Minimum two (2) years of relevant operations experience, or equivalent combination of education and experience
• Acumen in one or more disciplines of railroad operations

Preferred

• Railroad signal, track, or transportation experience
• Working knowledge of KCS, FRA and NTSB policies
• Familiarity with train schedules, rail network, KCS claims, signal and maintenance of way
• Ability to obtain certification in GCOR, HAZMAT, and pass the roadway worker examination

Working Conditions

• Shift work - 24/7
• This position may require minimal travel up to 10% of the time.

We Offer:

• Complete health and welfare benefits package
• Competitive salary
• Incentive plan
• Railroad Retirement benefits
• 401k savings
• Leave/vacation plan

EEO Statement

We value a culturally diverse workforce and are proud to be an equal opportunity employer while providing reasonable accommodations for all employees. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other legally protected basis, in accordance with applicable law.

Company Overview

In 1887, Arthur Stilwell constructed a north-south railroad while others were heading east and west, setting the tone for a century-old legacy of outstanding vision; entrepreneurial spirit; resilience in the face of adversity; and, willingness to challenge conventional wisdom. Building on that legacy, our culture is further defined by a new vision for the future and a core set of values - Safety, Customer Focus, Communication, Teamwork, Initiative & Innovation, and Diversity & Civility. We believe that the way we do business is as important as the business we do.

In addition to a culture that allows employees to thrive, we encourage resourcefulness with an award, recognizing employees who see a problem (or opportunity), find a solution, and use whatever authority and resources are available to get a job done well - accomplishing what was previously thought could not be done.

If you want to do work that is creative and strategic, be heard, grow professionally, be valued by your employer, and know that you are making an important contribution to an essential industry, a global supply chain, and the larger economy, Kansas City Southern may be the place for you.