Position Summary

Do you have training and supervisory experience related to custodial or facilities services? Are you interested in taking your facilities career to the next level while maintaining a good work-life balance? We encourage you to consider the Custodial Supervisor (Building and Grounds Supervisor A) at Skagit Valley College (SVC). The work you carry out and your supervision over custodial teams will directly impact the experience of students, staff, faculty and visitors at SVC. This is an exciting opportunity to take part in a position that will participate in the development and leadership of the custodial staff and custodial operations. We are looking for a team builder with the desire and commitment to "lead by example" and be fair, honest, forthright, compassionate, and professional at all times. If this sounds like you and you meet the qualifications, we encourage you to apply for this exciting opportunity at SVC!

Within the first six months, you will have the opportunity to form relationships with custodial staff and SVC partners across the District. You will be engaged in establishing policies and procedures for proper custodial cleaning and setting the foundation for safety and compliance processes. Within the first year, you will build and strengthen the custodial team, and participate in the implementation and usage of systems related to custodial chemical management and occupational health and safety.

Once established, you will be able to focus on day-to-day custodial operations, training and development of staff, cleaning of assigned custodial areas, and oversight of custodial cleaning standards, and occupational safety and compliance.

Reporting to the Assistant Director of Facilities, the Custodial Supervisor (Building and Grounds Supervisor A) directs and supervises the Skagit Valley College Custodial Services unit to ensure the proper cleaning and sanitation of all College facilities across the District. In addition to supervision of Custodial workers, this position manages the College’s Safety Training and Resource Conservation and Recycling programs and establishes cleaning standards and practices for custodial staff. This position will supervise and coach the custodial staff on each shift and direct the work of custodial teams located at all sites including the Mount Vernon Campus, Whidbey Island Campus in Oak Harbor, and other distant sites.

This position will oversee day-to-day custodial operations; set priorities for assigned tasks; establish project deadlines; determine work schedules and assign staffing, equipment and supply needs; instruct personnel in the care and cleaning of facilities, operation and maintenance of a variety of cleaning equipment, use of Personal Protective Equipment (PPE), safe handling of hazardous materials; scheduling and the coordination and documentation of all related training relevant to custodial services. This is a classified, full-time position working 40 hours per week. Occasional overtime, travel and work on evenings, weekends or short notice may be required.

Nestled between the Cascade Mountains and Puget Sound in the northwest corner of Washington State, Skagit Valley College is located 60 miles north of Seattle and 80 miles south of Vancouver, BC. SVC was established in 1926 in Mount Vernon. Operating as one college with several campuses and centers, SVC serves Skagit, Island and San Juan Counties with campuses in Mount Vernon and Oak Harbor, centers in Friday Harbor and Langley, and a Marine Manufacturing and Technology Center in Anacortes.

Duties and Responsibilities

Custodial personnel supervision: training, development and evaluation (30%)

• 
  Maintain a working knowledge of, and adhere to all policies, laws, and any applicable Collective Bargaining Agreements relating to employee working conditions, overtime rules, leave policies, payroll procedures, etc.;
• Assure adequate staffing levels by assigning work schedules to custodial team to assure the cleanliness and safe conditions of buildings;
• Oversee scheduling communications from custodial staff unable to work and obtain coverage or adjust workloads as necessary, and approve or deny timecards and follow up on any discrepancies;
• Confer with department managers and staff regarding communication of custodial schedules, priority of service requests, and other customer services;
• Provide on-the-job training and consistent follow-up for new and current employees for every phase of their job, including safety, proper equipment/chemical usage, and custodial standards;
• Serve as a custodial inspector by frequently evaluating the cleanliness of all assigned areas to ensure work is being carried out correctly and provide feedback to staff on areas needing additional cleaning, care, or training;

• Evaluate and determine appropriate custodial applicants for interviews, working with Assistant Director, other staff across the district, and Human Resources on recruitment of custodial staff;
• Participate in, and/or lead search committees throughout recruitment process for the recommendation and selection of hiring new custodial staff;

• Provide employees with clear guidance on work priorities and expectations for meeting service delivery standards through hands-on training and feedback mechanisms;

• Build a cohesive custodial team that exhibits professionalism and adheres to the SVC Guiding Principles by conducting regular check-ins, team building exercises, and departmental events;
• Conduct annual performance evaluations of current employees and follow up on the progress and performance of new employees at appropriate intervals (i.e. 1, 3, and 6 months) to ensure successful onboarding;

• Manage employee relations within the department, initiate corrective action and progressive discipline in collaboration with supervisor, document employee performance concerns and consult with Human Resources on performance and workplace conduct-related issues.

Policy and procedure development and oversight (5%)

• In collaboration with Assistant Director and senior departmental staff, write, establish and maintain a comprehensive Custodial Procedures Manual (CPM), outlining consistent service delivery and custodial standards across the district, including:
  • Custodial cleaning standards;
  • Custodial cleaning practices and procedures;
  • Frequency of cleaning by area type;
  • District-wide custodial supply standards;
• Develop and establish safe and efficient cleaning procedures and practices;
• Work with custodial staff and other departments across the district to communicate expectations, practices, and outcomes regarding the CPM;
• Ensure adherence to expectations by inspecting work, reviewing practices and following up as needed.

Occupational safety and compliance (5%)

• Establish proper safety techniques, methods, procedures, and standards for the performance of custodial work and enforce compliance by evaluating adherence and providing feedback;
• Identify appropriate PPE for tasks and maintain in appropriate holding locations;
• Ensure that employees wear PPE while performing job duties (i.e. safety glasses, face shield, gloves etc.;
• Completing job hazard analyses for all tasks performed by custodial staff;
• Confirm Material Safety Data Sheets for custodial staff and ensure they are up to date and on file;
• Review, inspect, and evaluate custodial products and equipment for safety;
• Facilitate periodic safety training to mitigate hazards associated with tasks and maintain required documentation;
• Evaluate trainings and develop new department-specific trainings or tailor to custodial staff’s specific work functions and unique environment at SVC to incorporate into EHS Velocity On Demand Training System;
• Document the completion of training in College’s On Demand Training system for video-based trainings and apply training to the work employees perform through hands-on demonstrations and observation;
• Serve as administrator of the EHS Velocity EHS On-Demand training system for all classified staff by entering employee data, recording trainings, generating reports, and maintaining data within the system;
• May serve as the administrator for the Velocity EHS MSDS Online SDS/Chemical Management system:
  • Inventory all chemicals used in custodial work in the system;
  • Review safety datasheets and provide training to employees on hazards associated with each chemical, PPE required, and emergency first aid precautions;
  • MSDS sheets – list hazards and PPE and training associated with that chemical;

Custodial duties (40%)

• Work alongside custodial staff to maintain cleanliness of classrooms, hallways, restrooms, offices, common spaces, and other areas;
• Ensure all college facilities are kept in a clean, sanitary and attractive condition by:
  • Sweeping, mopping, vacuuming, scrubbing, stripping floors, and refinishing floors;
  • Dusting and polishing surfaces, washing windows and walls;
  • Disposing of garbage, emptying trash receptacles, and replacing garbage bags;
  • Restocking toilet paper, paper towels, and soap supplies in restrooms;
• Perform minor routine maintenance such as lightbulb replacement, touchup painting, and minor repairs;
• Cleans and disposes of hazardous or infectious materials including chemical solutions, ceramic dust, infectious waste, broken test tubes, etc.;

• Implement Resource Conservation and Recycling program and related activities; purchase, install and maintain containers in appropriate campus locations; schedule the pick-up of recycled materials;

• Operate vehicles, electric carts, forklift, floor machines, vacuums, carpet extractors, floor dryers, electric hoists and other equipment.

Custodial equipment procurement and care (5%)

• Develop and implement a custodial equipment and supply distribution program; monitor the storage, use and care of all custodial tools, equipment and supplies; set up regular equipment maintenance schedules;
• Ensure custodial equipment such as floor machines, high pressure washers, hard floor cleaners, buffers, waxers, and others are maintained and repaired as needed;
• Participate in planned or proactive care for preventative maintenance of custodial equipment by inspecting, testing, and submitting work orders for necessary repairs;
• Respond to requests from custodial staff regarding equipment that is not functioning properly or is damaged and submit work orders for repair;
• Prepare requisition and place orders for needed equipment; receive, store, maintain stock control and delivery of custodial supplies and equipment to Custodians;
• Plan, research equipment for efficiency enhancements of the custodial department, request bids, determine best source for custodial equipment/ supplies and assist in the selection of new cleaning products, materials and equipment;
• Present proposals regarding efficiency enhancements and provide annual list of custodial equipment needs to Assistant Director;
• Receive, setup, restock closet and holding areas, test new equipment, and provide training to staff on proper usage.

Emergency and disaster response and report (5%)

• Serve as a critical first responder during emergencies and disasters (i.e. weather related storms, flooding, wind damage, plumbing failures, etc.) by responding to incidents in a timely matter to initiate and/or assist with recovery efforts;
• Initiate recovery efforts for inclement weather-related or infrastructure issues, including shoveling, salting, providing slip protection on wet floors, securing against wind damage, snow removal from roofs, removal of debris from down spouts when clogged, etc.;
• Assist with the development of tactical procedures regarding emergency and disaster response;
• Train staff on emergency response procedures and facilitate site safety meetings as needed;
• Report emergencies and issues to Security and supervisor;
• Respond to emergency calls, fire alarms, vandalism, damage to facilities, and other issues and initiate response or take action.

Administrative and other duties (10%)

• Maintain job descriptions for the custodial department by evaluating working needs and collaborating with Assistant Director and Human Resources on updates, changes and modifications to duties; ensure up-to-date job descriptions are on file with Human Resources;
• Develop summer cleaning programs, schedule cleaning teams and track work progress;
• Assist as needed with the scheduling of custodial personnel for summer staff moves and office relocations;
• Perform customer service duties such as reviewing emails from SVC staff and other parties, answering telephones, greeting visitors, arranging appointments, and directing inquires to proper parties or services; arrange appointments and coordinate room reservations and related activities;
• Learn and apply emerging technologies and advances (e.g., computer software applications) as necessary to perform administrative duties in an efficient, organized, and timely manner;
• Establish and maintain an effective electronic and physical filing systems of all project data and an accurate inventory of all equipment and materials;
• Facilitate monthly custodian team meetings, including drafting agendas;
• Participate in the preparation and administration of custodial budget; submit budget recommendations, monitor expenditures, prepare estimates for costs of unanticipated events and special assignments;
• Assist supervisor and other college administrators with strategic planning efforts and other initiatives as necessary;
• Participate in relevant college committees and projects as assigned;
• Perform other duties and responsibilities as required.

Knowledge, Skills, and Abilities:
Knowledge and/or understanding of:

• Knowledge of federal, state and local codes and statutes pertaining to the cleaning of public facilities;
• Knowledge of green cleaning processes, chemicals and techniques; application and use of PPE; and techniques and standards for safe lifting, pushing, pulling and repetitive motion cleaning activities;
• Knowledge of modern cleaning methods used in cleaning and maintaining facilities;
• Knowledge of proper methods of storing equipment, materials, and supplies including cleaning agents and chemicals;
• Knowledge of characteristics of hazardous materials including identification, storage, disposal fire and safety codes including Occupational Safety and Health Administration (OSHA) standards;
• Knowledge of principles and practices of supervision, team building, and training.

Skills:

• Supervisory experience, which includes planning, organizing, evaluating activities and functions of a unit, policy and procedure implementation, professional development, and team building techniques;
• Strong computer skills in data processing, spreadsheets, database software programs, and Microsoft Office Suite software (i.e. Word, Excel, Outlook) or similar programs;
• Strong organizational skills including prioritizing, keeping track of work in progress, ensuring accuracy, multi-tasking, and handling interruptions appropriately;
• Collaborative style of leadership based on respect and professionalism;
• Strong communication skills to convey information effectively both orally and in writing, especially in presenting technical information to employees, students and appropriate stakeholders;
• Excellent presentation skills in order to effectively present information to staff regarding custodial policies, procedures, or processes.

Ability to:

• Ability to read and interpret instructions, procedures, manuals, and other documents
• Ability to use and maintain commercial cleaning equipment such as buffers, burnishes, carpet extractors, backpack vacuums, wide-area vacuums and restroom pressure washers;
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals;
• Adhere to the highest standards of integrity and honesty and maintains confidentiality;
• Exercise independent judgment to clearly and effectively communicate decisions consistently with individuals and groups within and outside the organization requiring intercultural communications and possessing different skill levels;
• Interact according to principles of ethics, integrity, and respect;
• Work with individuals of varied ethnicity, ages, backgrounds, and abilities in an inclusive and participatory manner;
• Provide training and technical assistance to others such as training and/or certification in chemical safety, PPE, basic industrial hygiene and safe working practices, maintaining a safe work environment.

Qualifications

Minimum Qualifications:

• 
  Five (5) years of full-time equivalent experience working in facilities, janitorial, housekeeping, custodial, or related area;
• Prior experience supervising a team of staff in a large-scale housekeeping, janitorial, building maintenance, or custodial operations unit;
• Knowledge of standard facilities equipment, processes, policies and procedures including modern cleaning tools and supplies, occupational safety and compliance, and security;
• Strong technological skills and ability to use complex computer systems to enter data, and skill in Microsoft Office Suite (Excel, Word, Outlook) or similar programs.

Desired Qualifications:

• Three years of experience supervising or managing a medium to large housekeeping, janitorial, custodial or general building maintenance work team.
• Experience monitoring and maintaining a custodial equipment and supply budgets.
• Experience providing workplace safety training and documentation to meet OSHA requirements.
• Related experience or college coursework.

Salary, Benefits, Conditions of Employment, Application Procedure

Salary and Benefits:

• Salary is based on Range 49, Step A, $4,013 per month with periodic increments to $5,268 per month. Starting salary may be dependent on education, qualifications and experience. Salary and benefits are subject to change in accordance with legislative mandates and collective bargaining agreements.
• This position is eligible for overtime pay in accordance with the Fair Labor Standards Act.
• This is a union represented position subject to a collective bargaining agreement.
• Retirement, medical and insurance benefits are provided in accordance with state regulations. Additional information on benefits can be found at https://fortress.wa.gov/hca/pebbhealthplan/compare.aspx.

Conditions of Employment:

• Prior to employment, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
  Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.
• In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Skagit Valley College to maintain an alcohol and drug-free workplace for our employees and students.
• If hired you will be required to provide proof of identity and documentation of U.S. Citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986.
• This classification is included in the classified staff bargaining unit, represented by the Washington Public Employees Association, WPEA. Membership in the WPEA within thirty (30) calendar days of appointment at this classification is a requisite for employment at Skagit Valley College under union shop requirements.

Application Procedure:

To be considered for this position, applicants must:

• Meet the minimum qualifications and;
• Submit a complete application to the online recruitment system at www.skagit.edu that includes the following:

• The online application, which includes answers to all supplemental questions and contact information for at least three (3) professional references;
• A current resume; (Attachment: Resume)
• A cover letter addressing how your education and experience relate to the duties and responsibilities of the position (Attachment: Cover Letter).

In order to be considered for the position, you must complete the online application in full and attach the required supplemental documents. Failure to provide this information may eliminate you from consideration for this position.

Application Deadline: Priority screening extended to February 27, 2023. Applications received on or before this date will receive first consideration. Applications received after the screening date may be considered until the position is filled.

Please be aware that the College hiring authorities reserve the right to hire one or more candidates and may exercise the option to make a hiring decision prior to the conclusion of the recruitment process. Only candidates selected to interview will be contacted.

Application Assistance: If you have questions about the position or require special accommodation, you may contact Human Resources at (360) 416-7794, Monday through Thursday, 8:00 am to 5:00 pm Pacific Time. SVC complies with the Americans with Disabilities Act. Applicants with disabilities who require assistance with the recruitment process may leave a TDD/TTY message at (360) 416-7718 by the application closing date. Information on SVC's Reasonable Accommodation policy can be found at OPPM 3040 .

For questions regarding the online application system, you may call NEOGOV Applicant Tech Support at (855) 524-5627 from 8:00 am to 5:00 pm Pacific Time. For best results, apply using one of the following browsers supported by NEOGOV: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, and later versions of Internet Explorer.

SVC Annual Security Report: The U.S. Department of Education and the federal Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act requires all colleges to provide information to current and prospective students and employees about campus safety policies, procedures, and statistics on certain crimes, including hate crimes, domestic violence, dating violence, stalking and sexual assault. We are required to report our campus security information and statistics in an Annual Security Report, which is updated annually each October. All prospective employees may obtain a copy of the Annual Security Report from the Human Resources Office by calling (360) 416-7794 or by accessing the Report at: https://www.skagit.edu/about/safety-security-parking/

Skagit Valley College is an equal-opportunity employer and is committed to providing equitable opportunities for all groups in terms and conditions of employment and personnel practices. SVC does not discriminate on the basis of race, color, creed, national origin, sex, sexual orientation, and/or gender identity, pregnancy, genetic information, age, marital status, honorably discharged veteran or military status, perceived or actual physical or mental disability, or use of a trained guide dog or service animal. All faculty and staff hired at Skagit Valley College are encouraged to embrace, continually support, and enhance diversity and equity on our campus and in our community. Annual Notice of Non-Discrimination.