Customer Order Administrator - Government Services (Onsite) Job at Collins Aerospace

Collins Aerospace Atlanta, GA 30349

Date Posted:

2023-02-03-08:00

Country:

United States of America

Location:

HGA31: Atlanta, GA 5159 Southridge Parkway , Atlanta, GA, 30349-5966 USA

Position Role Type:

Onsite

This position oversees the life-cycle of a repair order from purchase order placement to order closure in the applicable systems. This position creates quotes and sales orders, accurately reflecting customer purchase order requirements, in the SAP Sales & Distribution module. Managing ongoing changes to SAP sales orders, monitoring inventory and billing reports and taking appropriate action is also performed. Regular communication with external and internal customers is necessary. Actions directly impact sales, profit and on-time delivery performance.

Job Responsibilities:

  • Demonstrates proficiency with tools, systems, procedures and processes required to create complex orders. May identify trends, analyze problems and suggest alternatives for assigned tasks.

  • With limited oversight monitors inventory to maximize sales and ensures customer order requirements are met, manually creating delivery documents as appropriate.

  • Under minimal supervision, monitors order execution by consulting with appropriate internal counterparts to ensure sales goals are achieved.

  • Identify SAP Sales Order Set up processes and constraints to implementing and performing on customer contracts. Can make recommendations to finding necessary alternative sales order set up methods.

  • Creates, submits and monitors US Government receiving reports and invoices. With assistance, addresses U.S. Government portal issues.

  • Performs and assists with special projects as required.

  • Demonstrates proficiency with government contracts and contract reviews. Able to provide recommendations or alternatives when it comes to negotiating acceptable terms and conditions.

  • With limited guidance, develops and tests new or moderately difficult order administration processes.

  • With limited guidance demonstrate proficiency with tools, systems, procedures and processes required to create complex quotes. May identify trends, analyze problems and suggest alternatives for assigned tasks.

  • Creates, updates, archives order and customer files, as required.

  • Demonstrates proficient ability to use SAP reporting tools to create reports to meet customer expectations.

Qualifications/Experience Needed:

  • Typically requires AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience.

  • Must be a U.S. Person/Permanent Resident "Green Card" holder.

  • Prior experience in a related environment involving written and oral communication with internal or external customers.

Preferred Qualifications:

  • Prior experience using SAP or other ERP system.

  • Prior experience using Microsoft Office Suite.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Our Avionics team advances flight deck solutions, airborne communications, vision systems, sensors and fire protection for commercial and military customers around the world. That means we’re helping people reach their destination safely and keeping pilots, passengers, flight crews, airlines, airports and military personnel connected and informed. And we’re providing industry-leading fire protection and safety systems that our customers can count on when it matters most. Are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career? Join our Avionics team today.

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

  • Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

Some of our competitive benefits package includes:

  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
  • Tuition reimbursement program
  • Student Loan Repayment Program
  • Life insurance and disability coverage
  • Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Ovia Health, fertility, and family planning
  • Adoption Assistance
  • Autism Benefit
  • Employee Assistance Plan, including up to 10 free counseling sessions
  • Healthy You Incentives, wellness rewards program
  • Doctor on Demand, virtual doctor visits
  • Bright Horizons, child and elder care services
  • Teladoc Medical Experts, second opinion program
  • And more!

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

Note:

  • Background check and drug screen required (every external new hire in the U.S.)
  • Drug Screen only performed on re-hires who have been gone for more than 1 year


At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other - propel us all higher, again and again.


Apply now and be part of the team that’s redefining aerospace, every day.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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