Customer Order Specialist- $19/Hr

This position is temporary with an opportunity to be hired full-time.

Integrity Trade Services is hiring a Customer Order Specialist for our Manufacturing client to start at $19. Receive comprehensive benefits through ITS upon hire!

The Order Specialist ensures that all incoming customer sales orders are promptly addressed by responding to such requests, orders, questions, and concerns in a timely and accurate manner. Assist with Accounts Receivable and While exercising the highest level of service and quality and maintaining a solid understanding of the company’s concepts, products, practices, and procedures.

Responsibilities:

-Process all incoming customer sales orders to ensure accuracy on quantity, products, weights, unit cost. Inform sales departments regarding any discrepancies

-Prepare all required paperwork, packing slips, bill of ladings, UCC labels, to support shipping (if needed).

-Evaluate all completed orders and finalize entry of order in the company’s accounting system (Sage 100)

-Update and maintain all customer information in Sage 100 per customer agreements

-Process all EDI based customer’s transactions (receipts of sales orders, invoicing, ASN-advanced shipping notices, etc.) per customer agreements

-Monitor customer orders to ensure the warehouse has properly shipped per the customer’s request

-Daily Monitoring: Manage all Data Synchronization programs of all related customer portals.

-Assist with Accounts Receivables and Accounts Payables.

-Maintain all show and promo orders, replacement parts, CARR reports, customer backorders and item are cancelled due to inventory shortages for all customers.

-Assist the Sales & Customer Support Coordinator when needed on resolving all End User product sample, parts, and catalog, literature, and general requests for inquires via phone and website based. Assist in special mailings, piece generations, etc.

-Maintain and replenish all office and kitchen supplies

-Complete phone coverage, answer and distribute to appropriate recipient, back up support to Assistant Office Administrator

-Process all production and inventory transfers per the direction of the Chief Administrative Officer

-Assist in other areas of the office/warehouse when directed by the Chief Administrative Officer

Location: Frankfort

Schedule/Shift Details

8 a.m. - 4:30 p.m. Monday - Friday

Qualifications

-Administrative Writing Skills

-Organization

-Data Entry Skills

-Excellent Math Skills

-Accounting Software Knowledge (Sage 100 or other accounting software)

-Accounts Receivable and Accounts Payable knowledge

-Analyzing/Auditing knowledge

-Attention to Detail,

-Thoroughness

-Reporting Research Results

-Verbal Communication

-Team Player

Why choose Integrity Trade Services?

At ITS, we offer our employees a competitive salary paid weekly and a comprehensive benefits package, including medical, dental, and vision insurance.

Interested? Want to Learn More?

Apply online at www.itsstaffing.com– Select TINLEY PARK as your nearest office.

The next step would be to come in to interview with a Recruiter

We do walk-in interviews:

Between 1pm and 3 pm on Mondays

Between 9 am and 11 am and 1 pm to 3 pm Tues – Wed - Thurs

18324 West Creek Drive – Tinley Park, IL 60477

We look forward to meeting you!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 1 year

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• Office

Ability to commute/relocate:

• Frankfort, IL: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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