Customer Sales & Service Representative – Fremont Insurance

What you will do:

The Auto Club Group is seeking prospective Customer Sales & Service Representative who can generate new sales, retain existing members, and grow ACG’s overall book of business through our multiple product offerings. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 60+ million members

In this position, you will have the opportunity to:

Provides a high-level of customer-focused sales in a high volume, fast paced call center environment

Educates customers on insurance products and services recognizing cross-sales opportunities within the context of the customer interaction

Accepts payments, reinstates policies, works with insureds and our agency partners to ensure billing questions are handled in a timely and professional manner

With our powerful brand and the mentoring we offer, you will find your position as a Customer Sales & Service Representative can lead to a rewarding career at our growing organization.

How you will benefit:

Customer Sales & Service Representatives will earn a competitive salary of $15.20 to $17.31 hourly with annual bonus potential based on performance.

Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:

401k Match

Medical

Dental

Vision

PTO

Paid Holidays

Tuition Reimbursement

We’re looking for candidates who:

Education

High school education or equivalent

Ability to work with P.C. software applications

Experience

Ability to maintain accurate files and records

Ability to identify and resolving problems

Minimum of 6 months of customer-service experience in a fast-paced computer automated business environment.1-2 years of customer service, contact center and/or sales experience in an Insurance environment or related industry, preferred.

This position requires you to obtain a property and casualty insurance and motor club licenses within 60 days of your hiring start date.

Successful representatives will possess effective communication skills, strong phone presence, ambition, motivation and drive!

What it’s like to work for us:

We serve our members by making their satisfaction our highest priority. We do what’s right by sustaining an open, honest and ethical work environment. We lead in everything we do by offering best-in-class products, benefits and services. And we value our employees by seeking the best talent, rewarding high performance and holding ourselves accountable.

All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences and viewpoints, realizing our differences make us stronger.

Who we are:

The Auto Club Group helps AAA Members enjoy life’s journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need them. We currently conduct business in 13 states in the upper Midwest and the Southeast.

The Auto Club Group has established four long-term enterprise goals:

Long-term, sustainable, profitable growth

AAA Membership growth and renewal

Operational excellence

Become the “flagship club” of the AAA Federation

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.

The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

#LI-AM1