Customer Service Assistant Job at PAM Transport
We are looking to add to our customer service team!
This is a full time position that offers:
- Medical/Dental/Vision Insurance
- 401k Match Program
- Paid Time Off
- $16-$20/hour pay range
- Monday-Friday 8am-5pm with an hour lunch
- Direct Deposit
This position will be a great role to learn the processes of the team as you assist our Account Managers in the day to day operations and a perfect stepping stone into an Account Manager role.
MAIN JOB TASKS AND RESPONSIBILITIES:
- Assist the Account Management group with assigned tasks
- Appointment scheduling according to customer specified rules
- Track and trace of customer shipments for proactive communication
- Data entry across multiple platforms
- Communicate effectively with customers on requested updates
- Maintain a high level of commitment reporting
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
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