US Farathane has been a leading source of plastics manufacturing, supplying the automotive industry for over 40 years. Through highly technical research and development, coupled with a diverse and knowledgeable Management Team and dedicated Associates, US Farathane has continued to grow each year.

We provide customers with a wide range of full-service support from black box design concepts to highly engineered composites, TPE’s and TPO’s as well as specialized extrusion and compression technologies.

Customer Service Rep/ Buyer Job Description:

• Vendor releases reviewed and maintained to ensure on time delivery of materials or of parts.
• Helps the overflow of telephone calls to the operator.
• Helps coordinate and organize the NAFTA requirements by meeting assigned deadlines.
• Notify customers of late, missed, or short shipments.
• Assure production requirements are shipped to the customer as released to ensure 100% on time delivery requirements.
• Leads customer driven requirements such as: FMC-DDL, Visteon DDL, DCX’s system requirements, Valeo WEB-EDI, etc.
• Inputs manual releases as received and reconciles any release or accum issue.
• Maintains premium freight log.
• Interface with customers, contractors, and suppliers as appropriate.
• On call 24 hours for customer expedites.
• Monitors SMART/PC Portal system on a weekend rotational basis with other customer service representatives.
• Expedites operations that delay schedules and alters schedules to meet unforeseen conditions.
• Observe inventory levels to determine if they need to be increased / decreased – always focus on inventory reductions.
• Assist in smooth transition of any supplier change or product change.
• Plan bank builds.
• Orders interoffice supplies and manufacturing supplies
• Orders raw material and purchases according to schedule.

Job Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education and/or Experience- Associate's degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience

Benefits:

• Medical
• Dental
• Vision
• 401K with Company Match
• Paid Holidays and Vacation
• Job Promotional Opportunities

Additional Job Information :

• Great customer service skills.
• Someone who interacts with clients within the automotive industry.
• Ability to schedule according to sales.
• Experience in plastic injection mold is a plus.
• Shift is from 8am- 5pm Monday through Friday.
• This is a salary position.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

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