Job Title:

Customer Service Representative

Department:

Property Management

Position Type:

Full Time (40hrs a week)

Location:

5735 W Harrier Missoula, MT 59808

Shift Time:

Monday - Friday Work hours vary upon season

Level/Salary:

Hourly/DOE

We believe in connecting people with great jobs.

A property Management company with nearly 2 decades of experience managing properties throughout Missoula County.

Full-Time Regular (40 hours per week, M-F). You will enjoy providing excellent customer service while ensuring a safe and welcoming environment for residents.

Requirements

• Strong Customer Service Skills
• Possess broad array of Problem Solving/Critical Thinking ability
• Computer Literate (use of Microsoft word processing software, email, internet, and the ability to adapt to new inner office software etc).
• Verbal and written communication skills
• Self Motivated
• Time Management
• Fast paced environment
• Strong work ethic
• Team Player & ability to work alone
• High Attention to Detail
• Organized and efficient
• Positive Attitude
• 30-45lbs, push, pull and lift; stooping, squatting, kneeling, twisting, bending, etc.
• 2-3 years of previous or similar experience
• Valid DL
• Clean Driving Record
• Clean Background

Responsibilities

• Greet and welcome customers as soon as they arrive at the office
• Direct visitors to the appropriate person if/when needed
• Answer, screen and forward incoming phone calls and emails
• Ensure reception area is tidy and presentable
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Order all office supplies and keep up-to-date inventory stock
• Perform other clerical receptionist duties; filing, copying, faxing
• Follow up/schedule phone calls with customers
• Receive payments
• Open/close the office
• Attend department meetings
• Provide backup to other departments, if needed
• Process & track key check-outs
• Support administrative and special project requirements, as assigned
• Other duties, as assigned

Physical Demands

• Required to sit for long periods of the time
• May involve some repetitive motion
• Must be able to lift up to 40 pounds
• May also engage in frequent bending, stooping, squatting, lifting, etc.
• Must frequently engage face-to-face with clients/customers

Education Requirements

• High School Diploma or GED
• 2 years of related experience and/or training

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• How many years of Receptionist experience do you have?

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 3 years (Required)

Work Location: One location

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