Customer Service Representative Job at The Osborn Agency
We are looking for a Customer Service Representative to manage assigned client accounts and open new accounts. You will address customer concerns and contact prospects to expand your account portfolio. We expect you to be an energetic, goal-driven person with excellent communication skills. . If you also have some experience in sales or customer service, we’d like to meet you. Your goal will be to foster long-term relationships with clients. You must reside in the state of Oklahoma, Texas, or New Mexico to be considered due to state requirements.
Responsibilities * Be the main point of contact of customers needs
Follow up regularly after closing a sale to ensure client satisfaction
Respond promptly to customer queries and complaints to find solutions and defuse tension
Pass on issues to account managers when needed
Present new or additional products and services to existing customers
Send reports on sales activity, accounts status and possible issues
Negotiate contracts and handle paperwork (e.g. invoices, orders)
Work Remotely
- No
Job Type: Full-time
Pay: $9.00 - $13.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
COVID-19 considerations:
We are taking all available precautions to provide a safe and healthy environment for our representatives.
Application Question(s):
- Please provide 2-3 different days and times you would be available for an interview.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: One location
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