Immediate openings for Customer Service Representatives!

PeopleShare is hiring Customer Service Representatives in BENSALEM, PA! Apply Today!

Job Details for Customer Service Representative:

• Schedule: Monday-Friday, 8am-4:30pm
• Pay Rate: $40,000/yr
• DIRECT HIRE position
• ON-SITE (not remote)

What's in it for the Customer Service Representative?

• No weekends!
• Team atmosphere
• Casual dress code

Job Responsibilities & Description for Customer Service Representative:

• Answer inbound calls from multiple call queues
• Review plan benefit to determine unique plan provisions for call handling
• Interfacing with providers to provide benefit plan details and updating member insurance information
• Refer requests for escalation as needed
• Overpayment resolution
• New Hire/Open Enrollment assistance
• Other support duties as needed

Job Requirements for Customer Service Representative:

• College degree preferred
• Previous call center experience
• Experience in the health insurance industry is a plus
• Typing skills and experience with Microsoft Office
• Professionalism and personal accountability
• Strong communication and phone skills

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in the central Pennsylvania (PA) area - Harrisburg, Camp Hill, Lemoyne, York, Lancaster, Carlisle, Chambersburg, Middletown, Leola, Shippensburg, Ephrata and Mechanicsburg, as well as northern Maryland (MD) - Hagerstown, Maugansville, Williamsport, Boonsboro, Smithsburg, and Hancock. We have openings for receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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