Customer Service Representative - West Memphis Job at Arisa Health, Inc.
Arisa Health is seeking a Customer Service Representative in our West Memphis Outpatient clinic. A high school diploma or equivalent is required. At least one year of experience in a related field is preferred. The position will be scheduling appointments on behalf of therapists, running reports in internet sites as well as Microsoft Excel, and providing information directly to current and potential clients of Arisa Health. As part of the Arisa Health service delivery system, the CSR will provide an interactive, welcoming response to all inquiries for service by engaging clients in a supportive, non-judgmental way.
Responsibilities include accurate and complete data collection to prepare and maintain client records, accurate maintenance of fee agreements, updating eligibility, and ensuring that needed pre-certifications and authorizations are in place.
Work Hours: Full time, Monday - Friday, 8:00 a.m. - 5:00 p.m. No phone calls please.
Please note: Due to CMS mandates, all Arisa employees must provide proof of COVID-19 vaccination.
Responsibilities include accurate and complete data collection to prepare and maintain client records, accurate maintenance of fee agreements, updating eligibility, and ensuring that needed pre-certifications and authorizations are in place.
Work Hours: Full time, Monday - Friday, 8:00 a.m. - 5:00 p.m. No phone calls please.
Please note: Due to CMS mandates, all Arisa employees must provide proof of COVID-19 vaccination.
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