Customer Service – Retention Specialist (State Farm Agent Team Member) Job at State Farm - Heather Thies

State Farm - Heather Thies Clermont, FL 34711

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member (Sales experience preferred). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

  • 401K
  • Salary plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Growth potential/Opportunity for advancement within my agency

Requirements

  • Successful track record of meeting sales goals/quotas preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Organized
  • Self-motivated
  • Detail oriented
  • Ability to multi-task
  • Ability to work in a team environment
  • Ability to make presentations to potential customers
  • Property and Casualty license (must have currently or must be able to obtain)
  • Life and Health license (must have currently or must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Clermont, FL and help customers with their insurance and financial services needs, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Pay: $35,000.00 - $55,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Contract type:

  • Permanent

Weekly day range:

  • Monday to Friday

Ability to commute/relocate:

  • Clermont, FL 34711: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer Service: 2 years (Required)

Language:

  • Spanish (Required)

License/Certification:

  • Insurance Producer License (Preferred)
  • Life Insurance License (Preferred)

Work Location: In person




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