Customer Specialist - Lakeland Branch Job at Polk County Clerk of Courts
Polk County Clerk of Courts Lakeland, FL
$14 an hour
Join a team of dedicated professionals in the Polk County Clerk of Courts office. The Clerk’s office has been recognized as a Best Places to Work—an award given by CareerSource Polk that is based on employee surveys and an evaluation by judges. The Clerk of Courts provides a very rich benefit plan which includes membership in the Florida Retirement System, health insurance, an employee wellness center, and an employee gym. There’s also a paid time off plan in which one can accrue twenty-two days of leave time in the first year of employment.
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Essential Attributes:
M/F/V/D :
Hiring rate: $14.00
Monday - Friday; 8am - 5pm :
Click here for Veteran Preference
Essential Attributes:
- The Mission of the Clerk of Courts has a high degree of public accountability, regular attendance and punctuality is an essential function of this position.
- Support and comply with the Mission Statement and Code of Conduct of the Clerk of Courts.
- Maintain a high standard relating to professional conduct and behavior.
- Work cooperatively with other employees of the work unit and embrace a teamwork approach to completing tasks.
- Provide quality customer service in a compassionate manner.
- Perform data input. Build traffic tickets and build/reopen civil and family cases. Schedule hearings and issue pleadings.
- Analyze State Driver's License information to confirm eligibility for license reinstatement. Research records in CCIS.
- Issue marriage licenses, perform wedding ceremonies, process passport applications, and record official record documents.
- Scan civil, family, criminal, traffic, and official record documents.
- Provide Domestic Relations printouts.
- Perform cashiering duties such as: collection of monies, posting monies to appropriate case, balancing funds and reports daily.
- Multi-task and perform other related work as required.
- Being able to work in a constant state of alertness and safe manner.
- This position offers a six-month training period.
- Minimal overtime may be required.
- Graduate of an accredited high school or possess an acceptable equivalency diploma.
- Must possess computer and technical skills required to perform this position.
- Ability to communicate professionally in both oral and written form. Must be able to read and write English.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to maintain attention to detail and remain calm in an anxious, intense situation.
- Ability to work cooperatively with other agencies and as a team member to ensure deadlines are met.
- Ability to organize, prioritize and manage work to meet necessary time requirements and workload.
- Ability to accurately type 35 WPM.
- Ability to remain flexible and apply policies and procedures as they relate to job tasks.
- Bilingual candidates are encouraged to apply.
- External candidates must be able to pass an NCIC background check, drug screen and physical exam.
- Applicant must have the physical, developmental and mental ability to perform job tasks, work efforts, responsibilities and duties of the job illustrated above. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel; and talk or hear. The employee is frequently required to stand, walk, climb or balance. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust to focus.
- The noise level in the work environment is usually moderate.
M/F/V/D :
Hiring rate: $14.00
Monday - Friday; 8am - 5pm :
Click here for Veteran Preference
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