Data Entry Specialist/Account Coordinator

US Alliance Group Inc – Rancho Santa Margarita, CA 92688

US Alliance Group, Inc. (USAG), based in Rancho Santa Margarita, California, is a leader in the dynamic merchant services industry. Our typical customers stay with us much longer, often twice as long as the industry average. Talented and effective Account Coordinator employees are vital to our continued success. We are actively seeking an Account Coordinator to ensure our customers continue to receive great service as we expand and grow.

The Account Coordinator works in our Operations Department. This position is responsible for the accurate and timely entry of merchant applications and maintenance of merchant profiles across all company platforms. Accuracy is of the utmost importance in this position due to the huge financial implications and impact on merchant confidence when errors are made. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail.

Responsibilities:

· Onboarding new accounts and maintain existing accounts

· Verifying accuracy and sorting information to prepare source data for computer entry

· Communicating efficiently with internal staff to ensure appropriate account setup

· Transfer data from paper forms into computer files or database systems

· Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking the output

· Understanding of details involved in account setup including pricing and fee structures and where to input data

· Maintain company’s internal filing system

· Identify ways to improve quality assurance levels within the department

· Manage projects within timeframes and meet time-related goals

Qualifications:

· Previous medium to high-level data entry experience is required

· 1-2 years in Data Entry role is preferred

· Excellent verbal and written communication skills

· Excellent organizational skills and attention to detail

· Excellent time management skills with the proven ability to meet deadlines

· Ability to meet job standards for quality, attendance, and scheduled adherence

· Self-motivated, conscientious, and team oriented

· Great attention to detail

· This position requires individuals with the ability to manage multiple priorities and systems

· Typing skills are needed along with familiarity with the basic MAC/PC applications, including Microsoft Office and related software

· Willingness to learn new product information and seize opportunities to expand job knowledge

· Capability to evolve and excel in a dynamic office atmosphere

· Maintain a high level or productivity in a fast-paced environment

We offer a competitive salary, great employee incentives, paid time off, medical and dental/vision package, and Simple IRA in a great work environment.

This is not an exhaustive list of duties/position requirements.

If interested, submit resume online.

Job Type: Full Time

Salary: $24.00 to $27.50 per hour

Monday-Friday 8am to 5pm (Non-Remote)

This position is subject to a background check, credit report, and pre-employment drug screening.

To review US Alliance Group Inc.’s CCPA Employee Notice, please copy and paste the following link into your web browser: https://usag-inc.com/ccpa-employee-notice/

Job Type: Full-time

Pay: $24.00 - $27.50 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Rancho Santa Margarita, CA 92688: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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