At Dr. Victor Oelbaum & Associates cosmetic dentistry office in the Bronx, New York, we take great pride in providing the best care available anywhere. Our staff goes to great lengths to make sure each patient is comfortable and pleased.

We offer employment opportunities that promote and encourage professional and personal growth. Dr. Oelbaum works to provide our employees with continuous professional development and a supportive work environment.

We are looking for a Dental Front Desk Receptionist for our office located in the Bronx, New York. This is a full-time position and working Sundays is a MUST.

The Receptionist is the first line of customer service for all patients and visitors entering the office. They will greet patients, sign them into the computer scheduling system, schedule future appointments, handle incoming phone calls in a professional manner, receive and process payments, among other office duties. They will assist patients in accordance with the training they have received ensuring every patient is provided with the best possible care.

Key Responsibilities:

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and/or concerns professionally and correctly
• Answer telephones
• Schedule appointments
• Maintain appointment book via PracticeWorks scheduling program
• Confirm appointments
• Follow-up on no shows/cancellation of appointments
• Register new patients
• Sign-in patients upon arrival
• Post charges and payments to patient accounts
• Research patient insurances
• Collect and process payments
• Check voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Desired skills:

• Associate's Degree or higher
• 1+ years of experience, preferred
• Ability to answer telephone in a professional manner
• Provide stellar customer service
• Experience with Microsoft Word, Excel, & PowerPoint
• Ability to multi-task
• Professional appearance/demeanor
• Positive attitude
• Well-spoken & dependable

If interested, please email a copy of your resume and a cover letter explaining why you would be the right candidate for the job.

We look forward to hearing from you!

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid sick time
• Paid time off

Healthcare setting:

• Private practice

Schedule:

• Afternoon shift
• Every weekend
• Weekend availability

Ability to commute/relocate:

• Bronx, NY 10469: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available to work Monday through Thursday from 11am to 7:15pm & Sundays from 7:30am to 4:15pm? This is a MUST.

Education:

• Associate (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Dental terminology: 1 year (Preferred)

Language:

• English (Required)

Work Location: One location

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