Deskside Support_SM Job at Resource Logistics, Inc.
Job Title: Deskside Support
Job Location: Johnston, IA 50266
Job Duration: Contract
Job Description:
- At least 3 years hands on experience in Field Support Services.
- Strong customer service skills
- Strong written and verbal communication skills
- Must be detail oriented and self-motivating
- Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
- Clients: Windows 10, Windows7, Windows XP, IOS
- Servers: Windows 2003, Windows 2008, Windows 2013
- Dell OEM Certified Technician for ordering parts through OEM and parts replacement
- Strong Microsoft Office skills (Outlook, Word, and Excel)
- Strong Microsoft operating System installation and troubleshooting skills
- Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers
- Basic knowledge to support Mac and iOS devices
- Knowledge to support Multifunctional Devices, Smartphones, PDA’s, iPhone’s, iPad’s & BYOD
- Experience in IT related services with basic understanding of Networks, Intel Servers and Telecoms
- Ability to successfully pass a background security check
- Experience including remote control of PCs and video conferencing knowledge
- Rotational On-call for executive or after hours support
Job Type: Contract
Salary: $23.00 - $24.00 per hour
Experience level:
- 1 year
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Johnston, IA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: One location
Speak with the employer
+91 732-867-7239
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