Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We work to make a positive difference in the lives of the people we serve and help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.

We invest in people and their careers. Our competitive employee benefits include healthcare, a fully paid pension plan and 401(k) matching contributions, and professional development and tuition reimbursement.

Thank you for your interest in joining the Nusenda team!

We are currently seeking a Digital Marketing Director. In this role, you'll collaborate with the Marketing team to develop and lead the Credit Union’s marketing technology strategy and management. Every day, you'll maintain a portfolio of marketing technology that optimizes marketing efforts and delivers compelling digital experiences. You'll monitor marketing technology best practices and offerings and makes recommendations for new tools and system enhancements. You'll be responsible for the Credit Union’s website strategy, including SEO/SEM and UI/UX. You'll collaborate with the VP of Systems and Optimization and project teams on the selection, implementation, and management of marketing technology vendors and platforms to support organizational objectives.

To thrive in this role, you should have three to five years of similar or related marketing and leadership experience. This position is one part of project management and one of process improvement. This might be the role for you if you enjoy working in a role requiring collaboration, problem resolution, building relationships, and training.

Key Skills and Experience:

• Management experience in marketing technology including, websites using a content management system, web analytics, search and SEO, marketing automation systems, and CRMs.

• Experienced in A/B and multi-variate testing, performance analytics, best practices for user experience design and management.

• Strong experience with project management.

• Understanding of advanced digital marketing principles, theory, and application to marketing projects and assignments.

• Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution.

• Exceptional verbal, written, and presentation skills with the ability to work with multiple levels of the organization.

• Development, performance management, training, and employee counseling skills are essential.

• Excellent organizational and attention to detail skills.

• Must possess strong analytical and problem-solving skills, with the ability to derive innovative strategies and implement them in a timely, effective manner.

• Ability to adapt quickly to change and proactively communicate.

• Experienced in MS Office programs to include Excel, Word, Outlook, and all internal systems as affiliated with the department.

As a cooperative financial institution, our members are our top priority. Our leaders take the time to understand how their teams contribute to an outstanding experience. They are champions of our EVOLVE values: Excellence, Vulnerability, Openness, Loyalty, Volunteerism, and Empathy.

At Nusenda, we count on our leaders to coach and develop successful teams. Our leaders have high expectations for themselves and excel at bringing out the best in people. Our leaders are adept at thinking strategically and problem-solving, and they work hard to get things done. We are highly collaborative and support each other.

WE are passionate about doing work that positively impacts people and the communities in which they live.

Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.