Director, Food & Beverage - Hotel Genevieve Job at Bunkhouse Group

Bunkhouse Group Louisville, KY 40202

Job Details

Description

About our Company:

Bunkhouse is a hospitality company that believes in inspired design, connection to place, and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including: Hotel San José, Hotel Saint Cecilia, Austin Motel, Hotel Magdalena, Carpenter Hotel, Fair Market, and Jo’s Coffee in Austin; Hotel Havana and Ocho in San Antonio; The Phoenix Hotel in San Francisco, California; Hotel San Cristóbal in Baja, Mexico; Shady Villa Hotel in Salado, Texas; and Hotel Genevieve in Louisville, Kentucky (opening early 2023).

We're looking for:

Hotel Genevieve, opening early 2023 in Louisville, Kentucky's exciting Nulu neighborhood, is looking for a Director of Food & Beverage who will operate our various outlets including a Ground Floor, Full-Service Restaurant; Rooftop Bar & Event Space; Mini Marche (think mini market, with a Bunkhouse twist); and the secret but not-so-secret Pocket Bar!

The Director of Food and Beverage is a dynamic leader who truly enjoys creating magic for each guest, whether they are joining us for a full dinner in the restaurant, a quick bite in the Mini Marche, or a nightcap in Pocket Bar. This person will lead by example and oversee the F&B team. We are looking for individuals who enjoy service, love a creative beverage program, and have a great floor presence.

The person in this position must have excellent communication skills, the ability to resolve conflict, and a thorough understanding of Bunkhouse policies. The Director of Food and Beverage position must develop and maintain the company’s culture, values and reputation in the public eye and with all staff, guests, vendors and partners.

Knowledge, Skills, and Abilities:

  • High school diploma (or equivalent) required; college degree preferred
  • 5-10 years of relevant experience in restaurant management.
  • Experience working with well known, talented chefs.
  • Truly enjoy creating magic through guest experiences.
  • Experience training teams and upholding service standards.
  • Ability to manage short and long-term complex projects
  • Ability to develop and manage P&L / track property budget
  • Deep understanding of inventory management, scheduling, planning, logistics and distribution functions
  • Passion for empowering, inspiring and motivating team members
  • Ability to multi-task and adapt to changing priorities
  • Experience with and mastery of industry related enterprise technology - Opera and A preferred
  • Strong communication and interpersonal skills
  • Microsoft Office and Intermediate / Advanced Microsoft Excel skills required

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business need.

Job Requirements:

  • Oversee and run service by setting the example.
  • Oversee and create the beverage program in conjunction with the Bunkhouse standards
  • Standardize and document staff training to ensure consistency in service and product
  • Lead recruiting, developing, training efforts for the F&B management team
  • Create a positive work environment for all F&B employees, leading by example
  • Uphold Bunkhouse customer service standards at all F&B outlets
  • Personally handle resolving guest complaints regarding F&B operations
  • Ensure staff has a complete understanding of their job requirements and enough training before holding them accountable for results
  • Ensure regular performance evaluations are being conducted for all F&B staff
  • Maintain awareness of documentation needed and retained in employee files
  • Develop and maintain in-depth knowledge of the market to promote brand awareness, competitive analysis and opportunities for demand generation
  • Maintain a system of on-site inspections to ensure the interior and exterior of F&B outlets meet or exceed quality standards
  • Provide effective direction to managers regarding operational and procedural standards
  • Assist hotel management teams in developing labor schedules to optimize labor and profitability of F&B outlets on property
  • Develop and implement corrective action plans to address operational deficiencies and areas to improve efficiency
  • Monitor periodic operational/financial performance metrics and provide in depth analysis to the General Manager, review labor standards on a weekly basis to ensure controls are in place
  • Ensure open lines of communication with staff, all departments and upper management via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
  • Maintain a high level of cleanliness and safety in the work area
  • Ensure that all equipment is maintained in good, safe working condition
  • Maintain an increased awareness of safety issues throughout the property
  • Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Working Conditions/Environment:

  • The noise level in the work environment is usually moderate, typical of a hotel/restaurant/office setting
  • The person in this position may have to lift/carry up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two (2) person lift
  • The person having this position may have to remain stationary for one (1) hour, move about/traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day

Bunkhouse is committed to providing access and reasonable accommodation in its services and employment for individuals with disabilities. To request disability accommodation in the application process or for a specific position, contact Bunkhouse Human Resources at hr@bunkhousegroup.com or (512) 852-2311.

Benefits:

Bunkhouse offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

  • Highly subsidized Medical, Dental and Vision insurance
  • Company paid Life Insurance and Long-Term Disability coverage
  • Short Term Disability coverage
  • Generous Paid Time off (Full Time)
  • Free stays at Bunkhouse hotels (Full Time)
  • 401k with company matching
  • Employee Discounts (50% off on food & beverage!)
  • 8 weeks paid Parental Leave (Full Time, after 1 year employment)

Bunkhouse Core Values:

  • BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.
  • CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
  • BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.
  • EMBRACE ADVENTURE. We don’t always know where the road will lead, but we know that we’ll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.
  • LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.




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