Position: Director of Operations

Department: Program Management

Company Overview

DAVACO is a leading turn-key solution provider with more than 30 years of experience supporting the world's leading brands with the development, transformation, and maintenance of their physical sites throughout North America. In collaboration with a diversified base of clients, DAVACO delivers scale, speed, and high-quality solutions that solve tomorrow’s challenges today.

Summary/Objective

The Director of Operations is responsible for working with clients, office department managers, field staff and project managers. This role requires a strong knowledge of ground-up and remodel construction knowledge, project estimating, planning, execution, and safety training.

Duties/Responsibilities

• Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
• Reviews, analyzes, and evaluates business procedures.
• Implements policies and procedures that will improve day-to-day operations.
• Ensures work environments are adequate and safe.
• Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost to achieve financial objectives.
• Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
• Improves customer service and satisfaction through policy and procedural changes.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Establishes new client relationships and protects existing one by delivering exceptional customer service.
• Full P&L accountability for the Program Management line of business.
• Identifies, manages, and develops Project Management talent.
• Performs other related duties as assigned.

Required Skills/Abilities

• Thorough understanding of business and finance.
• Superior verbal and written communication and interpersonal skills.
• Superior managerial and diplomacy skills.
• Extremely proficient in Microsoft Office Suite, SmartSheet or related software.
• Excellent organizational skills and attention to detail.
• Excellent analytical, decision-making, and problem-solving skills.
• Demonstrated commitment to personal continuous improvement through education or training achievements and commitment to project management demonstrated by PMP, CCM or similar.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

DAVACO LP is an Equal Opportunity Employer and Supports a Diverse, Inclusive Work Environment

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Drug-Free Workplace

We maintain a drug-free workplace and perform pre-employment, random, reasonable suspicion, and post-accident substance abuse testing. We also perform pre-employment background checks.

Applicants with Disabilities

If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at HR@davaco.com and/or (214)-706-4018.