Dispatcher Job at American Industrial Sales
American Industrial Sales of Berlin is currently seeking a full-time, experienced and qualified individual to add to our dispatching team. We are looking for a candidate who is professional in both attitude and appearance, organized, reliable, self-motivated, works well with others, and has excellent customer service to join our team. This is a REMOTE JOB
Truck Dispatcher duties and responsibilities:
- Managing truck drivers’ schedules and routes
- Scheduling freight to be picked up and delivered
- Providing shipping details to customers
- Reviewing logs of truck drivers
- Documenting all calls, deliveries, routes and times for pickups and deliveries
- Completing paperwork related to shipments, such as invoices
- Handling customer complaints and inquiries
- Negotiating rates and delivery time lines
Truck Dispatcher skills and qualifications:
- Knowledge of trucking regulations and laws
- Understanding of how shipping, trucking and logistics work
- Analytical skills to problem-solve and coordinate difficult situations
- Ability to handle upset customers
- Technology skills, particularly in transportation management software
- Strong organizational and time management skills
- Excellent communication skills to clearly relay information to all involved parties
- Ability to stay calm in fast-paced situations
$19 -$22 per hour plus commissions.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Dispatching: 1 year (Preferred)
Work Location: Remote
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