Night Dispatcher - 2nd & 3rd shift - FULL TIME POSITION.

A leading 24/7/365 provider of Same-Day Delivery and Logistics since 1985 is seeking full-time Night Dispatch Managers.

Responsible, Accountable, Professional, Positive, Results Oriented, Passionate, Progressive, Courageous - these are some of our core values and the basic components of our team. We have a passion for providing the best service possible to our customers and vendors and helping them succeed is our number one goal. We challenge ourselves to think progressively in every aspect of our professional life with the mentality that this paves the way to future growth. We believe in doing business the right way, the way things ought to be done - the Reliable Runners way.

We are looking for people who not afraid to take chances, suggest new ideas, and learn new skills, both personally and professionally. If this resonates with you and you believe yourself to be someone who fits in with our company mentality and culture, then please consider us as an option for your next career opportunity.

As a team member you will be critical to our success. Your efforts will help Reliable Runners grow and succeed through continued improvement and increased customer satisfaction and retention.

Job Summary:

Monitor fleet performance and adherence to external customer and vendor requirements/agreements. Identify and address operational problems within routes and fleet utilization.

Communicate effectively with management, customers and vendors to ensure on time performance

Documentation of service issues

Follow standard operating procedures and related processes to ensure data accuracy and accountability throughout all systems

Assist driver fleet and management to ensure customer satisfaction

*This position requires a daily physical presence at our offices in Mentor, OH. 2nd and 3rd shifts including weekends

· Long term future opportunities for the right motivated individuals

· Local area resident preferred.

· Starting wage $17.50 - $25.00 per hour based on skills & experience.

*Currently offering generous signing bonus

Requirements:

• Attention to detail
• Available to work 2nd and 3rd shifts both weekdays and weekends
• Professional demeanor
• Prior dispatch and customer service experience
• All applicants must be over 21 years of age
• Must thrive in fast paced, high stress environment
• Thorough knowledge of Cleveland and Northeast Ohio

*This position requires a daily physical presence at our offices in Mentor, OH.

Job Type: Full-time

Pay: $17.50 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay
• Signing bonus

Ability to commute/relocate:

• Mentor, OH 44060: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to undergo a background check, in accordance with local law/regulations?

Education:

• Associate (Preferred)

Experience:

• Dispatching: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Language:

• English (Required)

Work Location: One location

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