Dispatcher I Job at Holcim US
Why work for us?:
Qualifications:
position interacts with both customers, external hired trucks and internal employee operated trucks.
QUALIFICATIONS
Education: High school diploma or equivalent or years of equivalent experience.
Additional Education Preferred:
Field of Study Preferred:
Required Work Experience: 3-5 years
Required Computer and Software Skills
Demonstrate a commitment to communicating, improving and adhering to health, safety and
environmental policies in all work environments and areas. Promote a culture of safety and exhibit
these behaviours.
Successful candidates must adhere to all safety protocols and proper use of Holcim approved
Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are
required to wear respirators must be clean shaven where the respirator seal meets the face in order
to pass the qualitative and quantitative fit tests.
#SalaryUS
Driven by our purpose: Building progress for people and the planet. We are transforming to become the leader in innovative and sustainable building solutions. Holcim US offers an unparalleled range of innovative cement, aggregates, asphalt, concrete products and construction services that have been the foundation for infrastructure projects across the globe. To move the industry forward to a greener future we need people who are passionate about sustainability, are driven to shape and influence perception, and keen to build, grow and thrive in our high-performance culture.
Are you ready to build progress with us?
Overview:
The Dispatcher I schedules and dispatches orders and provides excellent customer service to ensure
customer satisfaction, minimize costs and promote company sales. The incumbent facilitates accurate and
timely communication between the plant, field, customers and drivers.
Responsibilities:
customer satisfaction, minimize costs and promote company sales. The incumbent facilitates accurate and
timely communication between the plant, field, customers and drivers.
- Act as customer contact for delivery inquiries and coordinate the sales order delivery process.
- Manage incoming internal and external customer phone calls, exercising judgment within specification of
- Ensure customer understands all relevant company policies including will calls, additional products
- Inform customer of warnings concerning product hazards, load limits, vehicle weights and limitations.
- Schedule workforce (drivers) on a daily basis with the intention of maximizing service and minimizing
- Review next day orders to ensure are correctly mapped, have accurate travel times, address and delivery
- May direct the work of less senior Dispatchers (Dispatcher I)
- Other duties as assigned.
RELATIONSHIPS WITH OTHER JOBS
This position responds to the needs of the customers in direct relation to getting Aggregate product from
position interacts with both customers, external hired trucks and internal employee operated trucks.
QUALIFICATIONS
Education: High school diploma or equivalent or years of equivalent experience.
Additional Education Preferred:
Field of Study Preferred:
Required Work Experience: 3-5 years
Required Computer and Software Skills
Demonstrate a commitment to communicating, improving and adhering to health, safety and
environmental policies in all work environments and areas. Promote a culture of safety and exhibit
these behaviours.
Successful candidates must adhere to all safety protocols and proper use of Holcim approved
Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are
required to wear respirators must be clean shaven where the respirator seal meets the face in order
to pass the qualitative and quantitative fit tests.
#SalaryUS
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