GENERAL SUMMARY: The DME Coordinator is responsible for providing exceptional care to patients by properly fitting prescribed medical equipment to patients, providing education, and completing appropriate documentation in the inventory management system. The DME Coordinator is a liaison between the patient, physician or support staff, and the medical assistant. Job includes understanding of each individual patient’s needs, their pathology, and the appropriate fitting of durable medical equipment to ensure a proper selection and fit. Understanding of various insurance restrictions and proper documentation. Making sure that all of the patients’ and physicians’ needs are met to provide the best patient/physician experience as possible. The DME Coordinator shall function as an integral part of the clinical staff and fulfill any and all duties as outlined by the administration. They shall provide reporting at the request of administration to ensure that the DME department is appropriately stocked and to minimize product leakage, maximizing profitability. DME Coordinator supports Back Office functions by stocking, ordering products, and working with Medical Assistants. Work may take place at one of our two locations

This role performs all duties in a manner which promotes team concept & reflects Orthopedic + Fracture Specialists mission and Philosophy.

KEY RELATIONSHIPS: Between patients, physicians, O+F staff, and clinic customers. Works effectively as a team with the other DME Coordinator.

EDUCATION, TRAINING AND EXPERIENCE:

1. Previous experience as DME coordinator, Medical Assistant, or similar role preferred but not required. Athletic Trainers (ATCs) encouraged to apply

3. Minimum of 1 year of experience in a medical office, orthopedics preferred but not required

4. Computer knowledge and experience

KNOWLEDGE, SKILLS AND ABILITIES:

1. Strong interpersonal skills.

2. Effective written and oral communications.

3. Strong ability to triage, prioritize, and work in a fast-paced environment.

4. Willingness and desire to work as part of a team.

STANDARD OF PERFORMANCE:

1. Actively supports and incorporates mission into daily activities as outlined in the Clinic Mission Statement.

2. Demonstrates a positive attitude and positive interactions with public, employees, physicians, and administration so that productively and positive interpersonal relationships are maximized.

3. Maintains confidentiality of all patient-related information.

4. Adheres to established policies and procedures.

5. Is polite and team oriented.

MAJOR CHALLENGES:

• Accomplishing all of the above with physician, patient satisfaction, and staff relations in mind.
• Working at a fast pace while maintaining accuracy, flexibility, and a positive attitude

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Medical specialties:

• Orthopedics
• Surgery

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

COVID-19 considerations:
All new employees are required to have proof of COVID vaccination. Patients are screened using a COVID-19 questionnaire and maintain social distancing. All patients and employees are required to wear masks.

Ability to commute/relocate:

• Portland, OR 97225: Reliably commute or planning to relocate before starting work (Required)

Experience:

• DME Fitting: 1 year (Preferred)

Work Location: One location

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