Thompson Habib Denison (THD) is a social impact agency committed to doing good by driving donors, dollars, engagement, and brand loyalty for leading non-profit organizations. Leveraging core competencies in strategy, analytics, and marketing, THD develops insight-driven multichannel campaigns and experiences to create impact for meaningful causes that serve our communities, our nation, and our world. The company is headquartered in Lincoln, Massachusetts, with clients across the U.S. and Canada.

We value diversity — in backgrounds and in experiences. Helping nonprofit organizations achieve their missions is critical work, and we need people from all backgrounds and experiences to help fuel our client’s growth. Diversity in experience, background and thoughts are the wellspring of new ideas and innovation.

The THD team is empathetic, caring, and supportive. We take pride in living our values, in developing an inclusive and supportive culture, and are seeking new people that are not only strong in their own aptitudes, but also care deeply about supporting each other's growth and the broader communities in which we live.

THD offers the right candidate a supportive work environment, the chance to partner with nonprofits, a premier benefits package, and opportunities for career growth.

THD has an opportunity for a talented Executive Assistant to work in a highly visible role supporting our President and managing office operations. You will offer the President and other key stakeholders your expertise in anticipating needs, attention to detail, strong organization and communication skills, and ability to troubleshoot technical issues and balance multiple projects and tasks with an exceptional customer service, solution-oriented approach.

This is a hybrid position, in the office on an as needed basis.

Roles and responsibilities:

Executive Assistant:

• Manage calendar proactively including debriefing and prioritizing action items while remaining flexible with changes such as prioritizing project management, meetings, meeting updates and providing follow up/follow through
• Provide updates and present challenges, always outlining solution options
• Manage executive and employee travel, including reservations, circulating itineraries, and maintain employee travel profiles and Executive expenses
• Assist with meeting logistics; hosting, including room set-up, food orders, follow-ups, presentations, and related collateral materials
• Own VP leadership team meeting cadence, ensure agenda is developed and set with adequate notice; help plan executive and leadership team meetings.
• Prepare for meetings and follow-ups, including setting agendas and planning for desired outcomes
• Provide unbiased, informed, sharing pulse on the agency on organizational and operational
• Manage the President’s internal and external communications, including drafting or editing emails and presentations
• Help with ad hoc industry or vendor research or projects
• Perform other related duties as requested, providing high-quality support while anticipating needs

Office Operations:

Manage office operations and oversee all aspects, including office and break room supplies

• Assist with coordination of company meetings and events including meeting invites and catering as needed
• Coordinate and manage business lunches and dinner reservations, support event planning
• Support People Operations with shipping new hire equipment
• Assemble client material when needed
• Serve as point of contact for property manager, space related issues, and maintenance; coordinate and communicate repairs and maintenance for facilities and equipment
• Backup for managing office post; distributing mail and packages and outgoing packages
• Support requests with IT vendor through ticketing system
• Perform other related duties as requested

Required Skills & Abilities:

• Associates or bachelor’s degree or the equivalent knowledge and experience required
• 3+ years of related office manager/administrative experience, and 2+ years in an executive assistant role
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
• Experience administering online, cloud-based applications (i.e., Zoom, SharePoint); familiarity with Cloud based sharing and storage (i.e., Box)
• Ability to manage confidential information and communication appropriately; displays discretion and maturity
• Natural analytical person with the desire to anticipate needs and make recommendations for efficient processes
• Excellent organizational, communication and analytical skills with a meticulous attention to detail
• Collaborator and initiative-taker
• Demonstrated exceptional work ethic, time management skills and “can-do” attitude in a fast-paced environment
• A sense of energy, passion, honesty, and ownership

We are an Equal Opportunity Employer and our employees have different strengths, experiences and backgrounds, who share a passion for creating social impact. We honor Diversity of race and gender identity age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.