Executive Director for Luxury Residential Properties Job at Planned Companies
Overview:
Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
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Our Company needs a self-motivated and experienced Executive Director to support our growing Operations department in the Janitorial, Concierge and Unarmed security field for the Northern California region (San Francisco). The ideal candidate will have experience in building and employee management- in this role you’ll be responsible for managing your portfolio and work closely with your Operations Team to ensure all day-to-day operations and all client’s needs are met. The bulk of your responsibilities will include managing your Operations Managers, scheduling of staff for various shifts, establishing relationships with Property Managers, interviewing & hiring, training new & current associates, directing work & special projects and reviewing performance of each account. You will consistently be in direct contact with the property managers/clients to discuss and resolve complaints/issues while maintaining a professional relationship with our clients and our teams. We’re looking for a bright, motivated individual who thrives to meet deadlines and can manage their portfolios effectively and professionally. You will have excellent support from our senior management employees to provide ongoing guidance and training. If you are a professional with strong work ethics and a background in building management, we want to hear from you!
Responsibilities:
RESPONSIBILITIES
- Lead the operations team by defining clear goals that complement Planned Building Services Core Values.
- Have a solid understanding of each client site, the specific needs, and team schedules
- Provide weekly and monthly performance reports on projects. Communicate potential risks proactively with Senior Management.
- Interview, hire and train new associates.
- Partner with property management to strategically plan for location startups and facilitate major changes.
- Complete site tours regularly and meet with the management on a consistent basis.
- Monitor performance and any applicable corrective action across all your sites.
- Manage all budgets for each site and across your area with a disciplined approach
- Ensure customer success through high-quality placements and excellent client service
- Maintain the highest level of Customer Focus and retention – ensure consistent satisfaction, and seamless business transitions.
- Accessible to the clients, our management team, and your associates at all times – respond to and handle emergency situations as required.
- Manage staff in accordance company policies and all applicable federal/state laws, including the Employee Handbook, Safety Procedures and Standing Operating Procedures (SOPs).
- Assist with Company projects.
QUALIFICATIONS AND SKILLS
- 8+ years’ experience in a field supervisory or management level position, previous maintenance, janitorial and/or operations experience- preferred
- Proven ability to manage associates in multiple sites
- Strong problem solving and decision-making skills
- Experience in recruitment, training, and disciplining
- Possess excellent communication skills, must be proficient in the English language; second language a plus
- Highly organized, attention to detail, courteous and professional
- Able to multi-task and perform well under pressure
- Strong communication skills, with high level of professionalism and discretion
- Solid understanding of MS Office
- Ability to travel when necessary
Salary range- $130,000-$145,000 plus bonus and car allowance.
Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Job Applicant Privacy Policy
Every day we strive to empower our associates to be their very best, enabling them to perform at the utmost level. Our associates are a direct reflection of Planned’s core values and we believe that the right attitude makes a positive difference for our tenants and residents.
California Applicant Privacy Policy
Politica Privada del Aplicante en California
#icims2
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