Job Function

Weight

Job functions describe the substance and most important responsibilities of the job.

Totals 90%

1. Administration

· Supervise housekeeping and laundry staff, including counseling, termination, performance evaluations, training, and development.

· Assist in the development of the annual budget. Monitor performance against plan.

· Establish and maintain cost control systems for staffing, linen inventories, and cleaning supplies.

· Ensure quality services are rendered in meeting guest needs.

· Schedule staff according to labor standards and forecasted occupancy.

· Maintain room quality based on StepStone and hotel guidelines.

· Monitor and maintain required level of cleanliness in rooms, storage areas, laundry, restrooms, and common areas.

· Enforce procedures for the acceptance, security, and return of guest lost and found items.

· Enforce procedures for security of on-loan equipment.

· Maintain productivity and labor cost goals.

· Conduct inventories of linen, supplies, and equipment as required.

· Order and receive supplies to maintain adequate inventory levels.

· Immediately alert hotel management of emergency situations via all communication avenues.

· Ability to accurately use various office and accounting software.

50%

2. Support

· Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.

· Ability to accurately report information.

· Ability to assist with various office tasks as needed.

· Ability to scrupulously follow all StepStone and hotel policies and procedures.

· Attend required meetings.

40%

Professionalism and Style Expectations

Weight

These are expected of every associate within StepStone Hospitality, Inc.

Totals 10%.

3. Personal Effectiveness

· Projects and assignments are completed thoroughly, professionally, and with care.

· Adjusts to high-pressure conditions and is open to change.

· Assumes responsibility for personal growth and development.

· Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.

5%

4. Communication

· Understands and communicates the StepStone Culture and Core values.

· Expresses ideas and conveys information clearly, effectively, and professionally.

· Actively listens to others.

· Conveys company information, decision, or problems to appropriate parties on a timely basis.

· Works to resolve disagreements and is respectful of peers and co-workers.

5%

Physical Requirements

5. These are required of every associate.

· Minimum lifting of 20 pounds.

· Pushing, bending, stooping, upward reaching, manual dexterity.

· Hearing, writing, typing.

· Minimum pulling of 20 pounds.

· Other duties may be assigned.

Additional responsibilities specific to you are:

· Must have a comprehensive knowledge of all hotel departments and functions.

· Must have good mathematical and computer skills.

· High school education and relevant training and experience required. Additional education preferred.

· Ability to obtain required licenses or certificates.

· CPR and first aid training preferred.

· Additional language ability preferred.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Holidays
• Weekend availability

Ability to commute/relocate:

• Salt Lake City, UT 84108: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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