• Expected start date on or about 1 April 2023

EY wavespace is EY’s vehicle for delivering live, immersive experiences that employ best-in-class design thinking methods and proven approaches to collaboration tools and technology. EY wavespace gives our participants the environment, mindset and collaborative tools to think differently, through transformative experiences both in-person and virtual. We help clients to reframe problems and explore visions of the future that lead to inspired ideas and innovative solutions to their biggest challenges.

When we create and solve together, teams learn, businesses realize their growth potential, new ideas flourish, and technology works for everyone. With wavespace, we aspire to bring the world closer to a day when trust is the default, collaboration is enduring, and human ingenuity thrives. In doing so, we build a better working world.

The opportunity

As wavespace grows, we are looking for top talent to help scale our way of working. Part of that effort includes delivering experiences of the highest quality that enable our internal clients (mainly the firm’s executive leadership) to transform their business in a tangible and impactful way.

The wavespace Experience Designer position is a global role focused on delivery of EY’s internal wavespace sessions across the global leadership level of EY. The role enables the successful execution of EY’s priority initiatives through leveraging his/her network, technical competencies, design and facilitation skills. The wavespace Facilitator will be expected to establish and maintain trusted working relationships with senior executives as well as with partners and their global teams as part of credibly advising on and delivering strategic sessions that accelerate and advance the firm’s strategy.

Your key responsibilities

As wavespace Experience Designer in the Global EY wavespace Executive Layer internal team, you’ll help design experiences, both bespoke and repeatable, to be used across wavespace for a diverse roster of internal clients.

• Work with Experience Leaders and Managers to help internal clients understand and articulate their vision, then design strategies to meet it
  • Design facilitated sessions for internal clients by applying design thinking methodology
  • Interpret internal client needs in real time throughout an experience and create frameworks/ activities/templates to support them
  • Define strategy and design strategic solutions for the expected experience based on stakeholder interviews, research analysis, persona creation, user needs, journey maps, and business requirements
• Identify and collaborate with EY resources outside of the wavespace network to make use of the tools and services available and support the integration back into the designed experience
• Design and create session materials and deliverables
• Support internal clients in the use of the collaboration software used in the experience (e.g., Miro, Mural, Mentimeter, WeThink, etc.)
• Develop and maintain long-term relationships with key internal clients, as well as internal/external networks
• Have expertise in wavespace methodology and approach as well as the broader design-thinking approach
• Articulate and differentiate the value of design in a compelling manner to business leaders
• Prototype in real-time frameworks, diagrams, interfaces or slides to enhance understanding and alignment
• Support wavespace Experience Leaders and Managers with various aspects of project management and “back of room” session process facilitation, as directed

Skills and attributes for success

This is a highly visible role with significant leadership interaction.
To qualify you must have/be

• 
  Proven proficiency in design-thinking methodology and approach
• Professional or high-level educational experience with multi/specific design field(s) - visual, interaction, industrial, digital, etc.
• Professional background that includes either
• In-house design/innovation experience
• Design/innovation experience from another consultancy
• Ability to manage ambiguity and the political aspects of change
• Self-starter, driven, team player attitude
• Detail oriented, yet able to span across multiple concurrent projects
• An innovative mindset and curiosity to seek new ways to improve or enhance ways of working, including staying current on design trends, methodologies and tools
• Ability to travel as required and conduct multi-time zone meetings outside of local business hours
• Bachelor’s degree or equivalent – advanced degree preferred
• 5+ years’ relevant experience in a corporate environment

Ideally, you’ll also have

• 
  Design thinking degree
• Familiarity with digital collaboration platforms and techniques (e.g., Mural, Miro, etc.)
• Confidence facilitating discussion groups and collaboration activities
• Strong client-facing consulting experience

What we look for

• 
  Good analytical and critical thinking skills
• Ability to establish and maintain credibility and excellent client relationships
• Demonstrable Emotional Intelligence (EQ) and sensitivity to stakeholders needs
• Good judgment, tact and decision-making ability
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
• Ability to work and team with a multitude of different people and different cultures

EY has a diverse and high-performing culture; wavespace is no exception. Motivated, smart, team-players do best in this environment, where you can direct your career and achieve your professional goals.