Family Support Services Coordinator Job at Developmental Pathways Inc
Developmental Pathways has an opportunity for a
Family Support Services Coordinator
(FSSC) in our
Case Management department
who will verify eligibility and develop, monitor, and assure implementation of the Family Support Plan (FSP). The Family Support Services Coordinator will assure services and supports identified in the annual support plan are coordinated among various providers for continuity of services and funding for individuals served. A Family Support Services Coordinator is an empathetic, collaborative, and action-oriented employee with a desire to make an impact in the community and within our teams.
This is a hybrid position, working remotely and coming into our headquarters office in Aurora, CO and/or off-site locations, as needed. This is a full-time position at 40-hours/week.
Starting Salary and Benefits
$22.95-$24.59 hourly or $24.00-$25.64 hourly for Bilingual Case Manager roles
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Health/dental/vision coverage
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Employer paid and supplemental life insurance
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Short- and long-term disability insurance
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Generous paid time off and holiday pay
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Flexible work schedule
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Monthly remote work stipend
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401(k) investment plan, with an employer match of up to 4%
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Mileage reimbursement
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Tuition reimbursement program
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Certified Employer for Public Service Loan Forgiveness Program
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Healthcare reimbursement and flexible spending plan
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Discounts on auto and homeowners’ insurance
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Employee assistance program
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Credit union membership
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Employer-paid training
You Belong! To learn more about our commitment to inclusion and diversity, visit our website: https://www.dpcolo.org/about-us/inclusion-and-diversity/
Requirements
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An Associate’s Degree or equivalent experience in human services related field
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OR five (5) years’ experience in the field of developmental disabilities, or combination of education and experience appropriate to the requirements of the position
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Ability to meet and maintain our driving requirements; no suspensions and less than three (3) tickets in three years
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Valid Colorado motor vehicle license and proof of motor vehicle insurance
Preferred
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A Bachelor's Degree
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Knowledge of rules and regulations for Health Care Policy and Financing and Colorado Department of Public Health and Environment
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Two (2) years’ experience in service coordination/case management at Developmental Pathways or similar agency
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Familiar with Microsoft Office (Excel, Word, Outlook, etc.) and be able to use these and other required programs at an intermediate level
Additional Requirements for Bilingual
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Able to speak, write, and interpret fluently in English and another language based on the business needs
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Ability to complete all typical case management responsibilities in fluent language/s
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Support with written translation of internal documents for use by stakeholders, as appropriate
Additional Responsibilities
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Facilitate and coordinate Interdisciplinary Teams (IDTs), document and complete follow-up for all required meetings; disseminate updates and obstacles to the necessary team members
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Coordinate support services for adults and/or children living in a variety of settings
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Communicate with a broad team of providers which may include professionals, direct care employees, families, and natural supports chosen by the individual/family being served
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Assist with department initiatives and outreach efforts
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Provide quality family support services to individuals applying for, and/or receiving services, and their families
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Research, request, and obtain potential services and/or providers to meet individual needs/preferences as determined in the FSP
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Complete Allocation Requests and Check Requests for individual/family’s needs; reviews and assures expenditures are within budgetary guidelines
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Serve as subject matter expert for applicable programs and services; serves as resource/point of contact for complex cases
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Complete assessments to determine eligibility for services/supports and identify individual strengths, needs, concerns, and preferences through interviewing, observing, and utilization of standardized tools
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Provide care coordination services and interventions by referring, educating, negotiating, and mediating with the individual and external providers/agencies
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Complete accurate case documentation in appropriate tracking and databases; prioritizes workload and meets all required timelines
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Maintain knowledge of state/ federal regulations, policies and procedures regarding long-term services and supports, Medicaid waiver and state funded programs and other community resources
About Us
Developmental Pathways is a 501(c)(3) nonprofit agency serving individuals with developmental disabilities/delays and their families. We are also one of Colorado’s Community Centered Boards (CCB) connecting people to federal, state, county, and private funding in Arapahoe County, Douglas County, Elbert County, and the City of Aurora. We passionately believe inclusion is for everyone and offer services through Home and Community Based Medicaid Waiver programs, locally funded programs, and partnerships with other community organizations.
We truly live and breathe our mission every day – Enriching Lives. Strengthening Communities. We are a motivated and authentic team dedicated to a common goal of helping individuals with disabilities in our community. Integrity, innovation, partnership and stewardship are shared principles amongst all of our team members.
Due to the nature of our work we have fostered an environment of teamwork and collaboration with an entrepreneurial spirit. Through the years we have built a team that takes pride in cultivating a culture of openness, adaptability and deep employee engagement with a can-do attitude.
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