Field Service Technician Job at Midco

Midco Forest Lake, MN 55025

Benefits:

  • Free Midco internet and TV
  • Medical, dental & vision insurance
  • 401k with match & profit sharing
  • Generous paid time off, PTO purchase & sick pay
  • Community involvement & volunteer paid time off
  • Tuition Reimbursement
  • Paid parental leave & adoption benefits
  • Short and long-term disability & supplemental life insurance
  • Health & wellness programs, community discounts & tuition reimbursement

Job Description:

  • Field Techs perform installation work including but not limited to voice, video and data installs, and service changes and disconnects in customer homes and places of business.
  • Field Techs promote cable, internet, and other Company services and educate customers on the proper use of Midco’s services, including how to add additional services, access help online, channel lineups, and proper equipment usage.
  • Field Techs ensure proper signal levels and picture quality on all television sets; clear the premises of all debris and materials after the installation is complete.
  • Field Techs appropriately manage difficult or emotional customer situations and respond promptly to customer needs.
  • Field Techs perform on-call duties as required.

Job Requirements:

  • HS Diploma/G.E.D. required.
  • Maintain a current and valid driver’s license and good to excellent driving record. A DUI within the last 5 years disqualifies you from employment in this position.
  • Must occasionally lift and/or carry loads of up to 84 lbs.
  • May be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
  • Must be able to climb poles, ladders, and other structures with proper equipment.
  • Must be able to work from elevated heights and in tight spaces such as attics and crawlspaces.
  • In-person visits to a customer’s home or place of business are normal in the performance of this job.
  • While performing the duties of this position, the employee is frequently exposed to outside weather conditions.

ABOUT MIDCO:

  • Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
  • Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
  • Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

  • Free Midco internet & TV
  • Great opportunities to get involved in volunteerism
  • Generous 401(k) match and paid time away from work programs
  • And many more

Visit Midco.com/Careersto learn about employment opportunities and apply today.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/FederalPosters.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • On call
  • Overtime
  • Weekend availability

Work setting:

  • In-person
  • Outdoor work

Work Location: In person




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