Job Title: Seasonal Fitness & Recreation Attendant

Department: Fitness & Recreation Department

Reports To: Fitness & Recreation Manager

JOB SUMMARY:

Responsible for promoting and registering members and guests for various fitness and recreational activities while providing exceptional customer service. Assist in leading various recreational activities.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Assist with the daily responsibilities of the Fitness Center: answering phones, restocking supplies, washing/drying towels, and submitting trouble tickets.
• Responsible for checking in guests and members into the Fitness Center and confirming a waiver has been completed.
• Responsible for selling fitness memberships and tracking member renewal dates.
• Assist members and guests with booking a variety of fitness and recreational activities.
• Responsible for opening and closing of fitness center, running nightly reports, and dropping daily deposits off at Welcome Center.
• Responsible for daily, weekly, and monthly maintenance and cleaning of sports equipment in Fitness Center.
• Assist in performing facility inspections for fitness center, pool, and playground.
• Responsible for developing working knowledge of the use of FareHarbor, an online booking and reservation software system.
• Responsible for developing working knowledge of Wherewolf software as well as Visual One, a hospitality software system.
• Assist with marketing efforts for all aquatic, fitness, and recreation programs.
• Development of program ideas and providing creative input towards existing programs or upcoming events.
• Assist in planning and hosting special events and holiday activities in Harbour Town.
• Assist corporate groups with team building activities on a needed basis.

REQUIRED SKILLS:

• Prior customer service experience.
• Able to lift 30 or more pounds.
• Able to work alone and as part of a team.
• Appreciates and respects nature and its surroundings.
• Good organizational skills.
• Ability to communicate well with members, guests, and coworkers.

REQUIRED EXPERIENCE

EDUCATION and/or EXPERIENCE:

• Working towards college degree preferred.
• 1-2 years’ guest service experience preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Hands-on experience in assessment, design, and implementation of activity programs for all ability levels, Recreation and Physical Fitness and/or related fields preferred.
• Current CPR/First Aid certification.
• Driver’s License needed.

Note: This position can also be arranged as an internship for college credit.