Front Desk Attendant Job at DuPont Country Club
DuPont Country club is looking for a part-time
Front Desk Attendant for our new Fitness Center. The Front Desk employees will be the face of the gym and help provide an exceptional experience to our members upon entering and exiting the facility. The Fitness Center is a brand new edition to our club and we want to spread our positiveness and care for our members here! We are looking for people who are excited about fitness and want to share their spirit with our members. We want our members to feel welcome and have a great experience whenever they are here. Front Desk employees will report to the Athletics Assistant Manager.
Key Qualities:
- Positive, upbeat, and helpful personality.
- Effective communication and interpersonal skills.
- Detail-oriented.
- Ability to multi-task.
- Maintains a professional appearance.
- Dependable, punctual and responsible.
Essential Job Responsibilities:
- Greet members as they enter and exit the facility by name.
- Check in members and guests.
- Help communicate special events to members and guests.
- Aid with all requests, resolve any concerns, or make them known to a manager.
- Follow up with any concerns to ensure its resolution.
- Create and maintain a welcoming and lively atmosphere.
- Schedule Personal Training and Swim Lesson appointments.
- Know membership options to discuss with members.
- Facilitate payments and services.
- Answer phones and transfer to appropriate department if necessary.
- Maintain a clean, organized, and safe workspace.
- Filing paperwork.
- Cleaning equipment and keeping the gym environment clean for members.
- Know club facility, services, and schedules.
- Opening and closing duties.
- Any other duties and responsibilities as requested by manager
Required Skills/Certifications:
- Microsoft Word and Excel experience
- Customer service preferred
- CPR/AED required within first 30 days of new hire
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