FRONT DESK SUPERVISOR (TALKEETNA) Job at Alaska Collection by Pursuit
What perks can you expect?:
/ Competitive perks & wages
/ Referral and end-of-season bonus available
/ FREE staff housing
/ Access to iconic National Park experiences
/ Fun staff events and parties
/ Industry discounts
/ Training to help your career grow
What will you do in this job?:
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Front Desk Assistant Manager, you will assist the Front Desk Manager to oversee and be responsible for the daily operations of the front desk. You will work closely with the staff in an efficient, courteous and dedicated manner.
What skills and experience do you need for this job?:
- Commitment to delivering exceptional guest service
- Excellent interpersonal and communication skills
- 3-5 years of front desk operational experience
- Must possess a valid driver’s license and clean driving record
- Oversee the daily operations of the front desk staff
- Train staff to ensure a high level of guest service and efficiency
- Provide prompt service and guest satisfaction
- Serve as the central information center for all lodge operations
- Maintain and monitor guest feedback; respond to guests in a respectful and appropriate manner
COVID-19:
Safety first is our number one core value. We strive to maintain a safe and healthy environment for our guests and staff. Pursuit follows all CDC guidelines and practices social distancing and other CDC protocols. Masks are required when working in close proximity with guests and during transportation. We strongly encourage all staff to get vaccinated prior to arrival.
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