Front of House Staff Job at Applebee's | Arklatex Restaurants, Inc.

Applebee's | Arklatex Restaurants, Inc. Mount Pleasant, TX 75455

We are hiring Servers, Bartenders, Hosts, and Carside Specialists.

  • Server

Primary Responsibilities: To serve food, drinks, and to accommodate guests’

needs in a courteous and timely manner following Applebee’s Ten Basic Service

Steps.

Specific Functions and Duties:

1. Delivers food and drinks to guests using Applebee’s team delivery system (65%*).

2. Greet guests, answers questions, makes suggestions regarding food, drinks, and service (20%*).

3. Interacts verbally with all guests creating a friendly and upbeat atmosphere (15%*).

4. Relays orders to service bar and kitchen via the point-of-sale computerized

5. register system (10%*).

6. Observes guests and responds to any additional requests (10%*).

7. Presents guest check to each table and accepts a form of payment. Makes correct change and/or completes the proper charge card procedure (10%*).

8. Participates in the clearing and resetting of dining room tables (10%*).

Qualification Standards:

1. Ability to wipe down tabletops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant.

2. Transports plates, glasses, and baskets to and from dining room, service bar, and the kitchen about 30 times per shift.

3. Reading, writing, basic math and verbal communication skills required.

4. Mobility required during the entire shift.

5. Transports glass racks and cases up to 25 pounds (such as a case of beer) up to 15 times per shift.

Physical:

Must be able to stand and exert fast-paced mobility for periods of up to four

(4) hours in length. Must have good sense of balance, be able to bend and

kneel and have the ability to lift and bus pans, and trays frequently weighing

25 pounds.

  • Bartender

Primary Responsibilities: Mixes and serves alcoholic and non-alcoholic drinks

following Applebee’s specifications. Serves food and drinks to guests in a

courteous and timely manner.

Specific Functions and Duties:

1. Mixes ingredients such as liquor, soda, water and fruit juice to prepare alcoholic and non-alcoholic beverages (30%*).

2. Interacts verbally with all bar guests creating a friendly and upbeat atmosphere (20%*).

3. Serves food and drinks to all bar guests (15%*).

4. Completes assigned opening and closing side work (15%*).

5. Slices fruit and vegetable garnishes for drinks (5%*).

6. Presents guest checks to bar patrons. Makes correct change and/or completes any necessary charge card transactions (5%*).

7. Processes employee and/or manager food orders (5%*).

8. Relays food orders to kitchen via the point-of-sale computerized register system (5%).

Qualification Standards:

1. Able to operate blenders, frozen drink machines and other bar equipment.

2. Stands during entire shift.

3. Frequent immersion of hands in water every five minutes.

4. Ability to wipe down table tops, table legs, pick up debris off floor and wipe down booth seats in all areas of the restaurant.

5. Transports glass racks cases up to 25 pounds (such as a case of beer) up to 15 times per shift.

6. Reading, writing, basic math and verbal communication skills required.

Physical:

Must have ability to remain stationary for long periods of up to four (4) hours

in length. Must be able to reach, bend, stoop, and frequently lift up to 50

pounds.

  • Host

Primary Responsibilities: Greets (both arriving and departing) and seats all

guests in a friendly manner and assists in maintaining the overall guest flow of

the restaurant.

Specific Functions and Duties:

1. Opens door for guests arriving and departing. (40%*)

2. Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities. (35%*)

3. Manages the Wait List when the restaurant is full. (10%*)

4. Provides guest assistance to servers as needed. (5%*)

5. Maintains a clean and organized work area and completes cleaning as assigned. (5%*)

6. Fills out the feature board and inflates balloons. (5%*).

Qualification Standards:

1. Reading, writing and verbal communication skills required.

2. Mobility required during the entire shift.

3. Transports and carries objects (such as high chair) up to 15 pounds up to 15 times a shift.

4. Ability to wipe down tabletops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant.

Physical Requirements:

1. Must be able to stand and exert a well-paced mobility for periods up to four (4) hours in length.

2. Must be able to speak clearly and listen attentively to guests and other employees.

  • Carside To-Go Specialist

Primary Responsibilities: To serve food, drinks, and to accommodate guests’ needs at our Carside To-Go Station in a courteous and timely manner following Applebee’s Ten Basic Service Steps.

Specific Functions and Duties:

1. Delivers food and drinks to Carside guests using Applebee’s team delivery system (40%*).

2. Expedites, Labels and Bags all orders in proper packaging for Carside and Delivery Orders. (40%*).

3. Interacts verbally with all guests and team members creating a friendly and upbeat atmosphere (10%*).

4. Completes all required cleaning and side work assigned.

Qualification Standards:

1. Ability to wipe Deliver food and beverages at the guests car

2. Transports to-go orders from the Kitchen to the carside area 10 – 100 times per shift.

3. Reading, writing, basic math and verbal communication skills required.

4. Mobility required during the entire shift.

5. Transports glass racks and cases up to 25 pounds (such as a case of beer) up to 15 times per shift.

Physical:

1. Must be able to stand and exert fast-paced mobility for periods of up to four

(6) hours in length. Must have good sense of balance, be able to bend and kneel and have the ability to lift and bus pans, and trays frequently weighing 25 pounds.

Job Type: Part-time

Pay: $2.13 - $13.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Health insurance

Physical setting:

  • Casual dining restaurant

Schedule:

  • Day shift
  • Evening shift
  • Holidays
  • Weekend availability

Supplemental pay types:

  • Tips

Education:

  • High school or equivalent (Preferred)

Work Location: In person




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