FT/PT Wireless Consultant- Cricket Wireless Job at WCRI
PQH Wireless is an authorized Cricket Wireless Dealer that helps bring the ATT brand to life. Most of our success comes from the devotion and hard work of our employees and cultures we create. PQH is looking for ambitious, goal-oriented, passionate, tenacious, assertive, confident, motivated, competitive, honest, sales representatives who place an emphasis on customer service and retention above all else. We evaluate the strengths and weaknesses for each individual team member and place them in a position to succeed. Most importantly, we are looking for individuals that are coachable and willing to do the job. Join our team and be part of something great, be part of our future success.
Wireless consultant job duties include:
- Customer service, greeting in a friendly & timely manner, creating a positive work environment
- Being knowledgeable and proactive in learning new promos, price changes, and policy updates
- Proficiency in administrative and operational tasks – filing paperwork and forms, being communicative with management to resolve issues, etc.
- Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standards
- Utilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been secured
- Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.
- Desire to be a part of the game-changing Cricket store team.
- Competitive drive and confidence to succeed in a fast-paced sales environment.
- Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
- Effective at balancing customer experience and performance goals.
- Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
- Deliver outstanding service striving to retain and gain customers
- Participate in outside sales events or promotions
- Work flexible hours, weekends and holidays at various locations
Wireless consultant minimum requirements include:
- High school diploma/GED, or equivalent experience
- One year of retail sales or customer service experience; wireless sales is preferred but not required
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling
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