General Manager Job Description

Dave's Hot Chicken

Highlights

Our General Managers ensure we uphold standards while leading a team to drive top notch results in a people-focused environment. The GM should excel in staffing and team development to create a strong pipeline of internal talent to lead our future stores.

Dave’s Hot Chicken adds an upbeat vibe to the hospitality of a traditional chicken sandwich restaurant. With simple operations, DHC serves chicken sandwiches and tenders that explode with flavor. The unique branding and décor of DHC restaurants provides a fresh spot for people to gather. DHC is blowing up on the West Coast.
With no doubt of the same strong demand in the Midwest, we need bold leaders to get the DHC movement started.

Must Haves:

• Humble, hungry and emotionally smart
• Available to work late nights, weekends and holidays
• 2 or more years of restaurant management experience including P&L responsibility
• A track record of providing exceptional customer service
• Ability to manage multiple projects at once using time management and organizational skills
• Ability to successfully train and coach a team being hands-on in operations
• Good communication skills, strong interpersonal and conflict resolution skills
• Experience building a team of employees with a people first culture
• Strong analytical/decision-making skills
• Proficient with Microsoft Office
• Ability to develop and implement systems
• Lives in the Bloomington area
• Have FUN in a fast-paced food service environment!

Bennies:

• Career Growth Opportunities
• First Class Leadership Training
• Personal & Professional Development
• Life, Medical, Dental and Vision Insurance
• Disability Insurance
• 401K Plan/Profit Sharing with Company Match
• Paid Vacation and PTO
• Charitable Opportunities to Give Back
• Service Recognition Awards
• Free meals and discounts

The Gig:

• Successfully train and coach a team through a people-focused mindset
• Effectively manage with an ownership mentality within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times.
• Recruits, interviews, and hires team members, conducts performance appraisals
• Develop a team with thorough training and provide a path for growth within the company
• Uses coaching to improve employee performance. Has authority to fire when coaching is not successful.
• Ensures food quality and 100% customer satisfaction
• Controls day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurant team
• Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Establish and build community relations
• Ensures maintenance of equipment, facility, and grounds using a preventative maintenance program
• Ensures a safe working environment for customers and the team

About Us:

This DHC Franchise will be run by the Pizza Hut of Fort Wayne (PHFW) management team. Widely known throughout Pizza Hut franchises for its first-class operations and high-volume sales, PHFW is guided by the simple concept of “Do What’s Right” -- do what’s right for the customer, do what’s right for the employee, do what’s right for the stockholder. PHFW is excited about becoming a multi-brand franchise, starting with Dave’s Hot Chicken. With a recipe for operational and people success, the future provides great opportunity for PHFW and Dave’s Hot Chicken.

There is no better time to join the Dave’s Hot Chicken movement! Join #daveshotchicken.

See more about our culture at www.pizzahutfwi.com

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Restaurant type:

• Quick service & fast food restaurant

Shift:

• 10 hour shift
• Day shift

Weekly day range:

• Weekend availability

Work Location: One location

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