Five Star Parks and Attractions , Celebration Station Mesquite TX is hiring a General Manager. Our company creates an exciting career for passionate individuals to share in bringing entertainment and fun to our guests! Our vision is to create a safe and fun space for families of all ages to have the best in modern entertainment. We are looking for a General Manager to oversee all staff, budgets and operations of the local business unit.
General Manager responsibilities include formulating overall strategy, managing people, and enforcing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are maximized.
Ultimately, you’ll help our company grow and thrive.
What You’ll Do:
Oversee daily operations of all team at your facility

• Manage facility in accordance with the forecasted budget for your location
• Actively looking for ways to improve revenue
• Control expenses, especially daily hours and labor dollars including OT
• Ensure late/no show documented
• Complete daily physical inspection checklists and resolve/report insufficiencies for repair
• Notify next level of supervision of problems must be tagged, reported & follow-up
• Verify park is clean. Delegate cleaning duties to team members
• Walk through each facility to inspect for general maintenance throughout the day
• Ensure management staff is reporting needed maintenance to appropriate person and checking restrooms frequently
• Ensure the management staff is approving clock-in/out punches each shift
• Oversee management of daily schedule template the previous day to ensure all slots are covered
• Recruit, interview, hire, onboard and retain team members
• Assess team members for training and re-training needs
• Ensure that management at your facility is actively recognizing team members who go above and beyond
• Field and resolve guest complaints
• Complete guest and team member incident reports as needed and submit in a timely manner and report to the COO & VP of HR
• Oversee weekly scheduling of team members
• Ensure daily bank deposit and cash audit report are turned in each morning
• Monitor and accountable for safe count and procedures for reporting purposes
• Code and turn in all vendor, supplier, purchase receipts as soon as received
• Ensure proper cash handling procedures are being followed
• Inform Safety & Training Manager of revisions that need to be completed
• For parks that have alcoholic beverages, assure alcoholic beverage guidelines local and state are adhered to.
• Monitoring and controlling inventory levels of merchandise and supplies used both by teammembers and for guest sales
• Assist with ride audits if needed. Retrain/coach as needed
• Attend mandatory weekly meetings
• Reviews of processes and procedures to constantly look for ways to improve and be more efficient
• Keep employees informed on culture, standards, and any updates such as sales specials or new job opportunities
• Other duties as assigned

What We Offer:
Our company offers great work-life balance. There are opportunities for advancement, competitive benefits, and above standard salary.
Salary is based on experience
Job Type: Full-time
Benefits:

• Employee discount

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:
Reliably commute or planning to relocate before starting work (Required)
Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

Job Type: Full-time

Experience level:

*
1 year

Shift:

*
8 hour shift

Weekly day range:

*
Monday to Friday

• Weekend availability

Ability to commute/relocate:

*
Mesquite, TX 75150: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

*
Driver's License (Required)

Shift availability:

*
Day Shift (Preferred)

• Night Shift (Preferred)

Work Location: One location

Job Type: Full-time

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