FIT THEOREM GENERAL MANAGER JOB DESCRIPTION

Under the direction of the owner, the General Manager is responsible for the operation, maintenance, and success of two or more fitness studios. The goal of this position is to manager multiple managers and curate the next layer of leadership as we grow our business in terms of both revenues and locations. You will create and set in motion the processes that will ensure that the studios are consistently reaching and exceeding their revenue goals.

As a leader in the industry, you show initiative, always lead by example, and eagerly embrace Fit Theorem's core values of being coachable, leading with love, and being a lighthouse to create the best experience possible for our team and clients. This is a great position for a candidate looking to be a proponent for growing a dynamic small business in the fitness industry.

RESPONSIBILITIES:

The responsibilities of the role include, but are not limited to the following:

Training

• Ensure personal attention is being provided by trainers during every FitTheorem workout with high energy and with the ability to multitask as necessary
• Ensure trainers are explaining and demonstrating exercises in a manner that provides the best workout each and every time, while motivating clients to reach their personal fitness goals, participate as necessary
• Schedule out and conduct mentor time with all coaches and managers.
• Maintain active certifications including participating in required continuing education
• Successfully complete Manager bootcamp in-person Training in Houston (corporate headquarters)
• Participate in all Manager Franchisor trainings and communicate with Owner action items to effectively implement into the studio operations
• Ongoing periodic travel may be required for studio specific training and/or industry events

Selling

• Sell client memberships with a focus on total revenue brought in each month

• Achieve monthly sales goals established with owner
• Develop strategy for and manage Fit Theorem’s Social Media Presence (Facebook, Instagram, and others) by creating content and videos that build brand loyalty and increase exposure to all potential demographics.
• Develop and execute monthly marketing plans with owner, within a monthly budget, which may include the following, or others: Trade Shows, Health Fairs, Business to Business relationships, corporate partnerships, Ambassador and Mentor programs
• Personalized and engaging lead generation/re-generation and follow up to convert prospects into clients
• Maintain excellent customer service with current clients, follow up with them to keep them engaged with our FitTheorem Family, and cultivate client referrals
• Customer service via all forms of communication: in person, phone, email, text, social media, etc.
• Resolve past due client memberships

Cleaning

• Ensure the studio is kept clean and all equipment organized and in working order at all times.
• Ensure all Opening & Closing Procedures are completed as scheduled and outlined.
• Develop a scheduled cleaning program and ensure team members carry out tasks in a high quality, timely manner
• Order inventory and supplies as needed

Operations

• Manage the individual studio managers and monitor key metrics to ensure success
• Work closely with owner to hire, properly train, and motivate employees
• Drive the educational training, development, and performance review of managers and employees in a timely manner, and help facilitate the ongoing training and knowledge sharing in the fitness and wellness industry
• Conduct monthly team trainings/meetings and inform employees of all marketing promotions and new policies, and provide guidance toward achieving individual career and company goals
• Provide sales support and training to staff to maintain a high conversion rate
• Manage work schedule for all employees
• Mediate and resolve employee relations matters
• Maintain a focus on keeping expenses low, including payroll expenses, to maximize profit growth
• Ensure employees consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness
• Maintain the security and safety of the studio, clients, guests, and confidential information
• Manage any and all duties required to run a successful, profitable studio that adheres to Standards outlined by FitTheorem

Community Involvement

• Participate in existing studio initiatives to help support our Community’s healthy eating and active living programs.
• Participate in Fitness Coalition programs

CANDIDATE REQUIREMENTS:

• Sales experience with demonstrated ability to drive sales and meet established goals
• Proven leadership ability in an educational, fitness or professional setting
• Clear and articulate communication skills, both oral and written
• Efficient time management skills
• Computer literacy
• Physical effort required to carry out daily duties such as lifting supplies and studio equipment potentially in excess of 50lbs and standing for long periods of time (8 hours)
• Flexible schedule and available to work morning, evening, and weekend shifts.
• Current CPR/AED certification required and must be maintained during employment

Preferred:

• Bachelor’s Degree in related field (ex: Exercise Science, Exercise Physiology, Kinesiology, Sports Management)
• Personal Training and/or Health Coaching certification (NASM, NSCA, ACE, ISSA, NFPT)
• 2 years related sales experience
• 2 years experience in the fitness industry
• 2 years of leadership and people management experience including proven success in leading, coaching and motivating teams and individuals to achieve goals and objectives of the organization
• Proficiency in studio management software, to include revenue reports, attendance reports, etc.

QUALITIES FOR SUCCESS IN THIS POSITION

· Physically fit and committed to living a healthy lifestyle

· Passionate, intelligent and knowledgeable regarding the fitness industry

· A dynamic leader who is a self starter and detail oriented, hardworking, accountable ready to do everything it takes to make the studio successful

· Ability to handle situations with poise

· Creative, high energy personality that is contagious

· Someone who wants to have FUN, SMILE and LAUGH at work

· Strong leadership ability with the understanding that there is no "I" in team

· Ability to work independently, as well as with a team

· Comfortable closing sales by building relationships and selling the value of FitTheorem

· Comfortable creating videos and content in a studio setting.

· Creative thinking and ability to execute a formal marketing plan

· Comfortable communicating with all demographics by all avenues (face to face, phone calls, text, email, social media, group settings, etc.)

· Develop new business and marketing opportunities while fostering the relationship with current clients

· Must be available to be in the studio building with clients a set number of hours each week

· Professional, above all else

NOTE:

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the studio.

COMPANY DESCRIPTION:

FitTheorem is a specialized fitness center for people who want a unique, fun, and proven workout that guarantees results. FitTheorem offers a kickboxing themed fitness program that incorporates HIIT, strength training and animal flow classes.

COMPENSATION:

This is a full-time position with varying hours of work. This position may require long hours and night/weekend work. You can also start part time.

Potential to make upwards of $100,000 based on your performance and studio performance

Eligible for Performance Based Incentive Compensation

Eligible for Studio Profit Sharing

Opportunity for local career advancement

Annual Leadership Seminar

Eligible for Health Benefits

Eligible for Paid Time Off and Paid Holidays

Eligible for Continuing Education Reimbursement ($600/year)

Employee Discount on gear and apparel

Job Type: Full-time

Pay: $42,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 5 years

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• Explain your current role and why you’re looking to move.
• List any planned vacations for the next 6 months.
• Describe your leadership and management experience.
• Please confirm that you understand that you will need to complete all assessments to be considered for this position.
• Please confirm that you will NOT call the studio about your application (most staff is not involved with hiring and will not have a clue about your candidacy)
• Please confirm that you are available to work a variety of hours in order to work with/overlap with the team and also support them when you are away from the studio.

Education:

• Associate (Preferred)

Experience:

• Fitness industry: 1 year (Required)
• Sales: 1 year (Required)
• fitness management: 1 year (Required)

Work Location: One location

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