Apply Today: https://hollandamericaprincess.pinpointhq.com/en/jobs/56380

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Having fond memories of vacations with loved ones is an important part of travel. Whether it’s celebrating a birthday, anniversary, or “just because”, vacationers want to take home souvenirs that bring them back to an amazing experience or location. Our retail locations help make this possible. Gift Shop Clerks in certain locations provide knowledge, and guidance and make espresso and coffee drinks to start the morning out right for our guests.

RESPONSIBILITIES

• Provide product knowledge while assisting and directing guests.
• Operate cash registers while performing financial transactions and balancing cash drawers including end-of-day accounting duties.
• Generating maximum sales while providing excellent customer service and work environment.
• Communicates and coordinates with multiple departments in a friendly and professional manner.
• Prepare the espresso and other hot and cold drinks in accordance with state regulations.
• Maintain records, reports, logs, and files in accordance with company policies, procedures, and guidelines.
• Contributes to the overall display and presentation of the products in the store including stocking, and replenishing merchandise.
• Keep work areas organized, clean, and sanitized.

REQUIREMENTS

• Must pass a pre-employment background check that could include a credit check.
• Must be able to lift 50 lbs/23 kgs. Heavy lifting is required.
• Minimum age of 18 years is required to reside in company housing, where available.
• Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
• Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
• Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
• Dedicated commitment to a diverse, equitable, and inclusive work environment.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

Knowledge, Skills & Abilities:

• Ability to climb stairs and stand/walk/work on feet for a minimum of 8 hours per day.
• Ability to communicate verbally and written both in person and over the phone and radio.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.

BENEFITS

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

Job Types: Full-time, Part-time, Contract

Pay: From $17.00 per hour

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

Work Location: In person

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