Supervisor oversees day to day janitorial operations and administrative activities. Ensures that quality control measures are in place to maintain high levels of service with customer specifications/contract requirements. Conducts inspections, controls inventory and maintains equipment. Responsible for excellent client relations. Position reports to Manager/District Manager.

POSITION REQUIREMENTS - ESSENTIAL FUNCTIONS

• Manages and directs the operations of assigned cleaning staff. This includes both regular cleaning operations and specialty operations
• Responsible for the direction, coordination and evaluation of personnel. Carry out supervisory responsibilities in accordance with Company policies
• Ensures that all required paperwork and reports are submitted time and accurately, i.e. payroll and inspections
• Position may be assigned regular cleaning duties
• Conducts regulatory and safety awareness training
• Suggests to management that Corrective disciplinary action and positive reinforcement may be required for account staff
• Promote and exhibit Company culture and values
• Maintain daily communication within your account with cleaners and leads to resolve issues or problems. Investigate employee incidents and accidents
• Ensure that customer cleaning specification are being followed and check regularly on customer satisfaction
• Other duties as assigned by management

ESSENTIAL EXPERIENCE AND EDUCATION

• High School Diploma/GED. Will consider experience in lieu of educational requirements
• 2 to 4 years' experience in janitorial services or service equivalent in a supervisory capacity
• Excellent Organizational, Customer Service and Management skills
• Strong oral and written communication skills
• Basic computer experience, emails and Word
• Ability to multi task

PHYSICAL DEMANDS

• Sustained periods of standing, sitting, walking and kneeling
• Ability to lift 20 to 30 pounds on a regular basis
• Ability to bend, crouch, reach and stand on a regular basis