Health Center Manager Job at Family HealthCare Network

Family HealthCare Network Fresno, CA 93726

Description of Primary Responsibilities

  • Provides management to departmental staff.
    • Responsible for performance management of assigned staff, including recognition, performance evaluations, and formal coaching and counseling.
    • Demonstrates core leadership behaviors and team one approach.
    • Creates a culture of accountability and excellence.
    • Develops and manages an action plan across assigned employee base to support the strategic direction and obtainment of goals of the organization, effectively leading change when necessary.
    • Empowers staff through effective communication and talent building.
    • Delegates appropriate departmental duties and responsibilities to assigned team members while ensuring department performance.
    • Assists with the development of the departmental budget and monitors budget to ensure expenses do not exceed budget.
    • Ensures regulatory compliance for assigned departments, and compliance with all workflows, policies, and procedures.
    • Ensures employees receive instruction/training that is in compliance with training plan, including on the job training. Works with supervisor to ensure necessary remediation is taken.
    • Recommends workflow, policy, and procedure changes based on observations from performance metrics, outcomes, and feedback from supervisor.
    • Ensures department maintains compliance with all employee related reporting and tracking.
  • Responsible for overseeing various functions of the health centers’ operations.
    • Ensures front registration process is properly completed, including updating demographics, verifying insurance eligibility, and depositing of daily payments.
    • Ensures all clinical quality measures and clinical tracking is completed according to established protocols
    • Ensures the daily maintenance of clinical logs (such as Sterilization, AIC, crash cart, glucose, refrigerator, and oxygen tanks).
    • Responsible for ensuring compliance of the referral process, and Health Information requests and handling, including scanning procedures.
    • Manages health center operations and resources to ensure goals are met.
    • Conducts regular inspections of work areas and exam rooms to ensure compliance with OSHA, Joint Commission, and other regulatory guidelines.
    • Ensures internal audits are completed to ensure compliance.
    • Ensures all required biological monitoring is completed.
    • Responsible for coordinating and participating in the Annual Skills Proficiency/Competency tests.
    • Responsible for ensuring efficient patient flow by working through the Supervisor to coordinate the front and back office and ancillary services throughout the health center.
    • Supports a “culture of excellence” and the “Four Pillars of Excellent Customer Service”.
    • Ensures schedules are prepared to support appropriate coverage.
    • Performs other duties as assigned.

Professional & Technical Knowledge:

  • Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through completion of a Bachelor’s Degree program with a recognized major or comparable experience, and:

  • Four years of leadership experience or 5 years of progressively greater responsibility or significant contributions to projects and initiatives that demonstrate leadership skills.

  • Employees must have a thorough understanding of the theory of the profession in order to determine “why” things are done.

Licenses & Certifications:

  • Valid CA driver’s license required.

Pay Scale:

Min Salary Rate: $80,954.78

Max Salary Rate: $129,527.64

*Please be aware the Family HealthCare Network requires all employees to be vaccinated for COVID-19. This position will require the successful candidate to show proof of a vaccination. Family HealthCare Network is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.




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