Health Services Administrative

Reports to: Health Services Director

Department: Health Services

Status: Full-time, ~ 40 hours per week

FLSA: Non-exempt

Hiring Range:  $20 to $23

Location: Corporate headquarters

Closing Date: Open until filled

Under the supervision of the Director of Health Services, the Department Coordinator will be responsible for organizing and scheduling program workshops and trainings. They will contribute to the development and implementation of multiple projects ensuring the delivery of each component according to grant guidelines and funding requirements. This task involves monitoring project plans, schedules, work hours, budgets, and expenditures, organizing and participating in stakeholder meetings, and ensuring that project deadlines are met in a timely manner. To be successful as a Project Coordinator, you will need to be able to work on tight deadlines, juggle multiple assignments at the same time, be competent in using Microsoft Office applications such as Word and Excel, and have exceptional verbal, written, and presentation skills.

ADMINISTRATIVE DUTIES & RESPONSIBILITIES:

• Supports the ASQ, MBC, and other Health Service Programs.

• Managing complex calendar scheduling, including virtual and/or off-site in-person meetings, conferences, trainings, and presentations with multiple stakeholders and partner organizations. 

• Coordinate the planning and arrangements for staff and participants of trainings, meetings, etc. 

• Documenting and following up on important actions and decisions from meetings. 

• Preparing necessary presentation materials for trainings and program operations 

• Ensuring project deadlines are met. 

• Communicate clearly and professionally with internal and external parties (family childcare providers, community members, funders, project partners, clients, etc.) to ensure timely responses to inquiries.  

• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project. 

• Maintain an organized system of tracking and prioritizing tasks according to project plan. 

• Chair and facilitate meetings where appropriate and distribute minutes to all project team members 

• Work proactively and take initiative to support the varying needs of the team. 

• Perform general clerical functions such as filing project reports, preparing memos, tracking and reporting project data, photocopying, and data entry. 

• Leading focus group discussions, designing surveys, building outreach material, and conduct project evaluations.  

• Perform other tasks as assigned by the management team. 

EDUCATION & EXPERIENCE:

• BA/BS in Human Services, Social Services, Education, or Mental Health and two years’ work experience in any of these fields or customer service preferred; OR an Associate Degree and four years’ work experience in social services involving client contact OR equivalency of relevant experience in social services preferred. 

• Bilingual applicants with knowledge of English and Somali, Amharic, or Oromo oral and written communication skills preferred. 

• Strong knowledge or aptitude of computer software, especially Microsoft Office Tools

• Established interest in early childhood development and a desire to improve quality access to education for immigrant and refugee communities. 

• Ability to present complex information to a variety of audiences. 

• Effective written and verbal communication skills including telephone etiquette and listening skills commensurate with target populations 

• Must possess excellent organizational skills and time management skills related to handling multiple work priorities with efficiency and accuracy 

• Ability to identify and respond to a crisis in a timely, appropriate, and professional manner 

• High degree of skill and accuracy in record-keeping and follow-through procedures 

• Knowledge of and ability to find and use any or all available information and resource agencies in counseling potential service users 

• Must pass Department of Early Learning’s Portable Background Check (PBC).  

Additional expectations include:

• Demonstrated commitment to diversity, cultural relevancy, and inclusion

• Excellent external and internal customer service skills

• Excellent written and verbal communication skills

• Ability to work independently as well as in a team environment

• Strong problem-solving skills and flexibility

• Ability to juggle multiple tasks at a time

• Ability to work evenings and weekends when needed 

More about Voices of Tomorrow’s (“VOT”).

VOT’s mission is to preserve immigrant & refugee children’s identity through culturally responsive child-focused programs. Our agency works closely with community partners to eliminate racial inequities in the Early Learning System which deeply affect Immigrant and Refugee children’s growth, development, and academic performances. Early childhood is the most critical phase of human development. The focus of VOT is to create early learning programs that preserves the child’s culture and language, while advancing African indigenous parenting practices and community-driven narratives. Substantial research shows that early adversity, including loss of a language, is associated with diminished health across the life course and across generations.

Our work is guided by the following foundational principles:

RACIAL EQUITY. Community representation is paramount in all of Voices of Tomorrow’s programs, policies, and activities. Program components are grounded in community needs and programs are designed with the input of the communities we serve.

CULTURAL RESPONSIVENESS. We strive to create opportunities to preserve culture through the celebration of diversity. We welcome all who apply their resources, cultural knowledge, and experience to address solutions for removing barriers facing our community.

HEALTH AND SAFETY. Embedded in our work is an understanding that good prenatal and early childhood mental health is foundational to reducing long term stressors and negative impacts into adulthood.

STRENGTHS-BASED. Our programs are designed to empower families and communities to use the existing knowledge of their families and communities enabling resiliency in a manner in which they can share their knowledge through the education of core life skills.

CHILD FOCUS. We encourage parents and caregivers to foster positive relationships with children and caregivers, as strong family bonds give children their best start in early childhood development.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: One location

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