Hi Professionals,
Hope you are doing great, We have opening for one of our direct client. Please find the below job description.
Job Title: Help Desk Analyst
Location: Atlanta, GA
Duration: 12+ Months Contract
Onsite
JOB DESCRIPTION:
Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory
Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA’s until resolved.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Oversee the daily performance of computer systems and applications.
Confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Job Types: Full-time, Contract
Salary: $15.00 - $20.00 per hour
Schedule:
- 8 hour shift
Work Location: One location
Speak with the employer
+91 8134211399
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